
I am a highly dependable candidate with strong communication skills and hospitality experience. I am always willing to take feedback and improve my knowledge to demonstrate growth. I am determined to ensure a clean and enjoyable environment that will exceed customer expectations.
Host:
- Welcomed guests, ensuring a favorable first impression and smooth entry experience.
- Managed waitlists and seating arrangements with the usage of scheduling software.
- Communicated effectively with managers and bussers to fulfill guest needs.
Busser:
- Ensured a clean environment for the health and safety of guests.
- Communicated with other bussers to create a quick plan to improve the pace of cleaning
Food Runner:
- Delivered guests with their food and made certain that they had everything necessary to enjoy their meal.
- A trainer for new food runners. I walked them through learning our systems, food names, closing tasks, and communicating with managers and the kitchen to guarantee quick food times.
Expeditor:
- Managed food modifications and allergies before sending orders out.
To Go:
- Assisted guests by inputting their takeout order, assembling orders, and answering questions about our menu and overall restaurant.
- Managed payments of all forms such as cash, gift cards, and credit cards.
Server:
- Ensured guests were quickly greeted and taken care of.
- Managed several tables with the POS systems to place orders and complete payments.
- Bussed during their dine-in experience to keep a clean environment.
- Professionally addressed guest problems and ensured a solution was found.
- Kept up with fast-paced environments, ensuring timely delivery of orders during rush hours.
- Inspected identifications when guests ordered alcoholic beverages.