Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Thron

Newport Beach

Summary

Detail-oriented server with experience in multitasking and delivering exceptional customer service in fast-paced environments. Managed multiple tables while training new staff, enhancing team collaboration and operational efficiency. Proficient in POS operation and cash handling, demonstrating ability to thrive under pressure.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

The Stillery
Phoenix
04.2022 - 04.2026
  • Managed multiple tables simultaneously, ensuring high service quality even during peak hours.
  • Delivered exceptional customer service, actively addressing guest needs to ensure satisfaction.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Built strong relationships with regular customers, enhancing loyalty and repeat business.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Trained new servers on company policies and best practices.

Sales Associate/ Operations

ALO
Phoenix
11.2025 - 02.2026
  • Guided customers in product selection and delivered personalized recommendations to meet individual needs.
  • Assisted customers with product selection, sizing and styling.
  • Informed customers about product features and benefits to enhance overall satisfaction.
  • Developed strong relationships with customers to encourage repeat business and loyalty.
  • Organized and refreshed store displays to improve visual merchandising and increase customer engagement.
  • Received and displayed product shipments on store retail shelves upon delivery.

Education

High School Diploma -

Barry Goldwater Highschool
Phoenix, AZ
2024

Skills

  • Order processing
  • POS operation
  • Safe food handling
  • Food running
  • Beverage service
  • Server training
  • Menu knowledge
  • Exceptional customer service
  • Customer service
  • Guest engagement
  • sales techniques
  • Multiprocessing tables
  • Team collaboration
  • Strong work ethic

Certification

  • Food Handler Certificate (FHC) - American National Standards Institute (ANSI)
  • ServSafe Alcohol Certification - National Restaurant Association.

Timeline

Sales Associate/ Operations

ALO
11.2025 - 02.2026

Server

The Stillery
04.2022 - 04.2026

High School Diploma -

Barry Goldwater Highschool
Emma Thron