Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista
Emma Silversides

Emma Silversides

White Rock,BC

Summary

Organized and motivated candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Open to learning and prioritizes positive relationships with staff and customers alike.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Retail Sales Associate

Going Places
White Rock, BC
2023.11 - 2024.01
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Retail Associate

HomeSense
09.2021 - 08.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Hostess

Boathouse
05.2018 - 08.2018
  • Greeted over 50 customers per day and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times

Kitchen Worker

Clancy's Tea Cosy
09.2014 - 03.2018


  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Prepared entrees, salads, and appetizers for 30+ daily customers.
  • Followed recipes and chef instructions to prepare food correctly.
  • Plated and presented food following chef requirements.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.

Education

High School Diploma -

Earl Marriott Secondary
Surrey, BC
09.2013 - 06.2019

Body Spa And Medi-Esthetics - Esthetics

JCI Institute
Vancouver
11.2022 - 10.2023

Psychology

Kwantlen Polytechnic University
Surrey
10.2019 - 10.2022

Skills

  • Cash Register Operation
  • Guest Relations
  • Place Settings
  • Customer Experience
  • Food Prep
  • Shift Work
  • POS Inventory System Operation
  • Phone Inquiries
  • Timely Food Delivery
  • Cash Handling
  • Retail Store Operations

Languages

English
Native or Bilingual

Timeline

Retail Sales Associate

Going Places
2023.11 - 2024.01

Body Spa And Medi-Esthetics - Esthetics

JCI Institute
11.2022 - 10.2023

Retail Associate

HomeSense
09.2021 - 08.2022

Psychology

Kwantlen Polytechnic University
10.2019 - 10.2022

Hostess

Boathouse
05.2018 - 08.2018

Kitchen Worker

Clancy's Tea Cosy
09.2014 - 03.2018

High School Diploma -

Earl Marriott Secondary
09.2013 - 06.2019

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Emma Silversides