I enjoy staying active through working out, playing pickleball, swimming, and snowboarding In my free time, I like to unwind with creative hobbies like painting, scrapbooking, and baking sourdough bread
Emma Reynolds
Granada Hills
Summary
Outgoing and reliable individual with experience in customer service and fast-paced environments. Strong communication and organizational skills with the ability to engage with customers, provide great service, and contribute to a positive in-store experience.
Overview
2
2
years of professional experience
Work History
Receptionist
Galpin Jaguar
Van Nuys, CA
01.2025 - 08.2025
- Greeted and assisted customers, creating a positive first impression for dealership visitors.
- Managed a multi line phone system and directed calls to appropriate departments efficiently.
- Handled customer inquiries and resolved issues to improve overall customer satisfaction.
- Maintained organized records and assisted with administrative tasks to support daily operations.
- Processed payments and maintained accurate transaction records.
- Demonstrated strong multitasking in a fast paced, high volume environment.
- Handled sensitive customer information while maintaining confidentiality.
- Collaborated with team members to ensure smooth front desk operations.
Pet Sitter
Independent Employer
Granada Hills, CA
10.2024 - Current
- Provided attentive care for pets, ensuring safety and well-being during each visit.
- Created customized feeding and exercise routines based on individual pet needs.
- Communicated regularly with pet owners, providing updates and following care instructions.
- Managed scheduling and appointments, improving organization and client satisfaction.
Education
Bachelor of Arts - Business Communication
University of California, Los Angeles (Planned)
Los Angeles, CA06-2029
Associate of Arts - Business Communication
College of The Canyons
Valencia, CA05-2027
High School Diploma -
Heritage Christian School
Northridge, CA05-2024
Skills
- Customer Service
- Communication
- Multitasking
- Time Management
- Organization
- Scheduling and Coordination
- Problem Solving
- Attention to Detail
- Phone and Front Desk Operations
Interests
Timeline
Receptionist
Galpin Jaguar
01.2025 - 08.2025
Pet Sitter
Independent Employer
10.2024 - Current
Bachelor of Arts - Business Communication
University of California, Los Angeles (Planned)
Associate of Arts - Business Communication
College of The Canyons
High School Diploma -
Heritage Christian School