Emma Joseph
Vaughan,Ontario
Summary
Dedicated and eager-to-learn student, experienced in fast-paced customer service industries. Highly motivated employee, adept at working effectively, unsupervised, and quickly mastering new skills. Seeking to build communication and collaboration skills in a variety of roles throughout the store.
Overview
2
2
years of professional experience
Work History
Cook and Server
Frangoz Fish and Chips
Vaughan, Ontario
06.2023 - 09.2023
- Multi-tasking, working in the kitchen while taking orders and serving customers
- Performed inventory management, cleaning, and managing different spaces in the restaurant, depending on daily requirements
- Worked in pairs and in large groups
Server
Dairy Queen
Woodbridge, Ontario
10.2022 - 06.2023
- Operated with cash registers to process payments and refunds in accordance with company policies
- Front and back of store responsibilities, including but not limited to food preparation, clean-up, and
- Server-customer conflict resolution, managing abrasive customers and customer complaints
- Building connections with regular customers and bringing in new returning customers
Store Manager
Tommy Douglas Secondary School
Vaughan, Ontario
02.2022 - 06.2023
- Managed stock, merchandise, and advertisement
- Headed the inventory team, training and hiring others
- Mitigating internal conflicts
Education
Bachelor of Science - Health Sciences With Biology
Western University
London, None04-2027
Skills
- Inventory management
- Hospitality service expertise
- Team collaboration
- Customer service
- Operations management
- Safe handling guidelines
- Attention to detail
- Point-of-sale system operation
Affiliations
- Director of the Biology Undergraduate Social Club
- Volunteer work as a lifeguard and assistant swim instructor
- CPR certified
References
References available upon request.
Timeline
Cook and Server
Frangoz Fish and Chips
06.2023 - 09.2023
Server
Dairy Queen
10.2022 - 06.2023
Store Manager
Tommy Douglas Secondary School
02.2022 - 06.2023
Bachelor of Science - Health Sciences With Biology
Western University
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