Personable individual with strong organization skills, multitasks and relationship-building skills. Adept in prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
5
5
years of professional experience
Work History
Post Office Clerk
Shoppers Drug Mart
10.2018 - Current
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Handled customer inquiries and suggestions professionally, handled concerns quickly and escalated major issues to supervisor.
Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
Developmental Support Worker
Leslie's Support Solutions
08.2022 - 09.2023
Guided developmentally disabled adults through daily tasks.
Assisted clients in developing and setting realistic goals to promote positive change.
Documented client progress and activities in accordance with agency policies and procedures.
Assisted clients in identifying community resources and connecting with appropriate services.
Conducted home visits to assess clients' home environment and provide support.
Education
Bachelor of Arts - Combined Honors Sociology And Criminology
University of Windsor
Windsor, ON
06.2024
Skills
Customer Service Excellence
Multitasking Capabilities
Inventory Management
Data Entry
Computer Skills
Fast Learner
Timeline
Developmental Support Worker
Leslie's Support Solutions
08.2022 - 09.2023
Post Office Clerk
Shoppers Drug Mart
10.2018 - Current
Bachelor of Arts - Combined Honors Sociology And Criminology