Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emma Dhanjal

Oakville

Summary

Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction. Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in the receptionist role. Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Overview

4
4
years of professional experience

Work History

Hostess/Reception/Server

Plank Restobar
03.2024 - Current
  • Greeted guests warmly and managed reservations to optimize table turnover
  • Coordinated with the team to ensure accurate and timely service
  • Handled transactions efficiently while maintaining a friendly demeanor

Volleyball Coach

AirTime Volleyball
08.2023 - Current
  • Designed and implemented tailored training programs to improve player skills and performance
  • Fostered teamwork, discipline, and sportsmanship among players of various skill levels
  • Organized and maintained equipment to ensure a safe and effective training environment

Hostess/Food Runner

Plank Restobar
05.2023 - 09.2023
  • Oversaw dining area setup and managed guest seating, ensuring smooth operations
  • Delivered food promptly and contributed to a positive dining experience

Beach Volleyball Coach

Burloak Volleyball
06.2023 - 08.2023
  • Developed personalized coaching plans to enhance player technique and game strategy
  • Provided constructive feedback and built players' confidence and teamwork abilities

Seasonal Sales Associate

LCBO
12.2021 - 01.2022
  • Delivered exceptional customer service and shared product knowledge with customers
  • Assisted in inventory management and maintained high store presentation standards

Cashier

Fortinos
02.2021 - 08.2021
  • Provided efficient and friendly customer service during transactions
  • Handled cash, credit, and debit transactions with a focus on accuracy
  • Maintained cleanliness and organization at the cashier station

Education

Bachelor of Arts - Sociology

Mcmaster University
Hamilton, None
05.2026

High School Diploma -

Thomas. A. Blakelock
Oakville, ON
06.2021

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleanliness maintenance
  • Payment processing
  • Reservation coordination
  • Reservations management

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Hostess/Reception/Server

Plank Restobar
03.2024 - Current

Volleyball Coach

AirTime Volleyball
08.2023 - Current

Beach Volleyball Coach

Burloak Volleyball
06.2023 - 08.2023

Hostess/Food Runner

Plank Restobar
05.2023 - 09.2023

Seasonal Sales Associate

LCBO
12.2021 - 01.2022

Cashier

Fortinos
02.2021 - 08.2021

Bachelor of Arts - Sociology

Mcmaster University

High School Diploma -

Thomas. A. Blakelock
Emma Dhanjal