Emma Denton
North Vancouver,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Store Advisor
Mountain Equipment Company (MEC)
08.2022 - 08.2023
- Managed inventory efficiently, ensuring optimal stock levels for popular products.
- Provided expert product knowledge to customers, guiding them towards informed purchasing decisions.
- Actively listened to customers at member services, handled concerns quickly and escalated major issues to supervisor.
- Supported store management in achieving operational goals through efficient task delegation and teamwork.
Guest Experience Ambassador
The Amazing Brentwood
07.2021 - 11.2021
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Maintained up-to-date knowledge on local attractions and events in order to provide relevant suggestions based on guest preferences.
- Managed incoming phone calls professionally, directing callers appropriately or handling inquiries as necessary without disruption to other tasks at hand.
Education
Bachelor of Arts - Economics
University of British Columbia
Vancouver, BC04.2027
High School Diploma -
Seycove Secondary
North Vancouver, BC06.2023
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Customer Engagement
- Conflict Resolution
- Product Knowledge
- Retail Sales
- Friendly and Helpful
- Attention to Detail
Accomplishments
- Internationally ranked ski racer
- Certified scuba diver
- Has class 5 drivers license
- Has basic first aid training
- Strong student
Languages
English
Native or Bilingual
French
Elementary
Timeline
Store Advisor
Mountain Equipment Company (MEC)
08.2022 - 08.2023
Guest Experience Ambassador
The Amazing Brentwood
07.2021 - 11.2021
Bachelor of Arts - Economics
University of British Columbia
High School Diploma -
Seycove Secondary
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