Emma Clunie
Summary
Dedicated and hardworking individual seeking a position in a supporting role. Eager to expand my knowledge and contribute my skills to a team.
Processes hands-on professional experience with communication and problem-solving. Proven history of assisting customers in a fast-paced and complex environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Inside Sales Student
Tomlinson Group
05.2023 - 08.2023
- Focused on taking orders by phone and email from prospects to provide information or fulfill requests
- Job duties included providing proactive calls to existing customers to monitor service satisfaction, data entry, assisting with the preparation of quotations and bids for customers
- Suggest service options to potential customers that best meet their requirements
- Provided friendly, professional customer service
Office Administrator
D&G Landscaping
05.2022 - 08.2022
- Interacted with employers by phone, email or in-person to provide information.
- Answered phone systems, routing calls, delivering messages to staff and greeting visitors.
- Applied administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, registration, and other administrative functions.
Office Assistant and Foreman
D&G Landscaping
06.2014 - 09.2021
- Provided general administrative and customer support to individuals throughout the organization
- Job duties included answering incoming phone calls and emails, responding to inquiries, greeting visitors, maintaining records, documenting, and filing accordingly
- Additionally, lead and maintained a clean and safe workspace at construction sites
- Performed basic maintenance of equipment to ensure efficient working times and reduced workflow disruptions.
Independent Grocer- Deli Clerk
Manotick
04.2016 - 05.2019
- Provided prompt, friendly, and efficient customer service in a fast-paced environmentwhile working collaboratively with co- workers
- Job duties included unloading dailydeliveries, stocking and maintaining displays, operating deli equipment, cleaning andsanitizing work area, and food preparation.
Child Caregiver
05.2014 - 08.2015
- Cared for children ages 3 and 6 throughout the week while parents were at work
- Provided a safe space for children to be entertained and fed while observing andmonitoring closely
- Assisted children with school homework and projects whenneeded.
Education
BA - Sociology, Religion
St. Francis Xavier University
Antigonish, Nova Scotia05.2024
High School Diploma -
St Mark High School
Ottawa, ON06.2019
Skills
- Detail oriented
- Time management
- Communication skills
- Critical thinking
- Problem solving
- Taking constructive criticism
- Listening
Certification
- Working at Heights
- CPR
- French Immersion Certification
Timeline
Inside Sales Student
Tomlinson Group
05.2023 - 08.2023
Office Administrator
D&G Landscaping
05.2022 - 08.2022
Independent Grocer- Deli Clerk
Manotick
04.2016 - 05.2019
Office Assistant and Foreman
D&G Landscaping
06.2014 - 09.2021
Child Caregiver
05.2014 - 08.2015
BA - Sociology, Religion
St. Francis Xavier University
High School Diploma -
St Mark High School
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