Emma-Claire Njiki
Burnaby,British Columbia
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Hardworking and excels at multitasking in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Implementation Business Lead Support
Factors Group of Nutritional Companies
Coquitlam, British Columbia
02.2023 - Current
- Identified key performance indicators that could be used to measure progress towards goals.
- Acted as a liaison between stakeholders and the development team, ensuring 100% accuracy in business requirement implementations, reducing the need for post-implementation adjustments.
- Managed projects from system design through implementation, while ensuring quality standards were met at all times.
- Gathered and documented user requirements, translating them into detailed and actionable user stories for the development team.
- Provided training and guidance for 150+ employees on how best to engage with the system, ensuring seamless system adoption, and minimizing disruption to daily operations.
Quality Engineer - Process Improvement
Factors Group of Nutritional Companies
Coquitlam, British Columbia
09.2021 - 02.2023
- Evaluated supplier performance against established criteria such as quality standards, delivery times, cost targets.
- Developed process flow diagrams to visualize quality control procedures, enabling clearer communication between the Quality and Operations teams.
- Facilitated 3 continuous improvement projects focused on reducing waste and increasing efficiency.
French Translator
Cloud to Street
10.2020 - 12.2022
- Interpreted during meetings, conferences and telephone calls between English and French speakers.
- Proofread translated materials for grammar, syntax and spelling errors.
- Maintained up-to-date knowledge of relevant terminology used in the field being translated.
Education
Bachelor of Applied Sciences - Chemical And Biological Engineering
University of British Columbia
Vancouver, BC05-2020
Skills
- Stakeholder Engagement and Facilitation
- Project Management
- Organizational Skills
- Bilingual Proficiency
- Change Management
- Data analysis
- Youth-led Initiative
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Certification
- Certified Quality Process Analyst - March 2022
- Risk Management, ASQ - Aug 2022
Timeline
Implementation Business Lead Support
Factors Group of Nutritional Companies
02.2023 - Current
Quality Engineer - Process Improvement
Factors Group of Nutritional Companies
09.2021 - 02.2023
French Translator
Cloud to Street
10.2020 - 12.2022
Bachelor of Applied Sciences - Chemical And Biological Engineering
University of British Columbia
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