Neili Yatziv

Experienced with coordinating office operations and administrative tasks. Utilizes organizational and multitasking skills to handle diverse responsibilities. Knowledge of fostering team collaboration and maintaining smooth workflow.

• Administrative / Office Clerical
• Efficiently managed incoming calls, directing them appropriately and taking detailed messages.
• Demonstrated strong organisational skills, emphasising accurate documentation for contracts and files.
• Handled incoming and outgoing mail, ensuring timely responses and correspondence management.
• Effectively prioritise tasks and met strict deadlines to support daily office operations.
• Conducted internet research to support administrative functions and enhance organisational efficiency.
• Completed monthly inventory of office supplies and assets, maintaining accurate records for budgeting and procurement.
• Customer Service
• Provided exceptional service to customers and colleagues, addressing inquiries and resolving issues promptly.
• Collaborated with team members to implement effective solutions for customer challenges.
• Maintained comprehensive records of customer interactions, documenting inquiries, complaints, and resolutions.
• Assisted in preparing and processing administrative forms, ensuring accuracy and compliance with company policies.
• Utilised professional communication and conflict resolution skills to foster positive relationships and enhance client satisfaction.