● Kept watch over swimmers to respond quickly to distress situations; and
● Conveyed rules and expectations to patrons consistent with facility policies and procedures.
● Taught adults and children of various levels swim strokes and water safety, delivering guidance and reassurance;
● Worked with children with various special needs and disabilities;
● Created detailed lesson plans prior to every lesson and adapted them as needed; and
● Communicated information efficiently with parents.
● Delivered guided tours of the farm in French and English;
● Answered questions and offered details about exhibits to educate visitors;
● Enforced site rules to ensure the safety and wellbeing of the visitors and the animals; and
● Led educational activities to keep visitors of all ages engaged.
●Greeted hotel guests and sports centre members in both English and French;
● Worked with Excel spreadsheets to book reservations and sign-in clients;
● De-escalated client concerns, maintaining calm, friendly demeanor;
● Ensured a safe pool environment and provided first aid to swimmers;
● Filled incident reports;
● Worked in a team environment to ensure the sports centre ran smoothly.