Summary
Overview
Work History
Education
Skills
Certification
Looking For
Languages
Timeline
Generic

Emily Waterman

Vancouver,Canada

Summary

Efficient and hardworking professional with a strong ability to adapt to fast-paced environments. Consistently exceeds client expectations by mastering new tasks and multitasking effectively. Eager to learn new skills and take on new challenges. Strong work ethic and committed to contributing to organizational success as a valuable team member.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Office Administrator

Renegade Electric Supply
10.2023 - Current
  • Generated and processed invoices
  • Proficiency in SAP Business One software
  • Skilled in Microsoft Excel
  • Managed accounts payable and receivable
  • Coordinated project activities and timelines
  • Communicated effectively with clients and vendors
  • Handled purchase orders and sales orders
  • Calculated company margins for projects

Hospitality Server

Donegal's
01.2022 - Current
  • Thrive in a fast-paced high demand adult environment
  • Upsell food and beverage

Head Hostess

Coast Restaurant
02.2021 - 06.2022
  • Trained new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events.
  • Taking reservations by phone and walk in.

Customer Service Agent Sales

TELUS
01.2019 - 01.2021
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Managed customer accounts, including billing inquiries, service changes, and troubleshooting technical issues
  • Collaborated with team members and other departments to resolve complex issues
  • Developed and implemented individualized treatment plans, utilizing manual therapy, therapeutic exercise, and modalities as appropriate
  • Successful cold calls, sales calls

Deli Clerk

Safeway
11.2015 - 07.2019
  • Delivered customer service consistently throughout the day
  • Managed cash transactions
  • Assisted with order writing, organization, and storage
  • Gained experience in opening and closing shifts in the deli

Crew Leader

McDonald's
03.2014 - 08.2015
  • Operated as a cashier in both drive-thru and front-end areas
  • Delivered high-paced customer service in a fast environment
  • Meet customers demand
  • Managed multiple orders simultaneously
  • Handled cash transactions

Sales Associate

Commercial Drive Flower Shop
03.2013 - 09.2014

● Sales person

● General customer service

● Cashier

Education

Interior Design - Interior Design

Visual College of Art & Design
Vancouver, BC
01.2024

Skills

  • Excellent communication skills
  • Knowledgeable in sales
  • Attention to detail
  • Ability to collaborate effectively
  • Providing high quality customer service
  • Thrives in fast-paced environments
  • Excellent multitasking capabilities
  • Strong interpersonal communication skills
  • Proficient in Microsoft Office Suite
  • Exceptional organizational skills
  • Punctual and reliable

Certification

Serving It Right, Present

Looking For

remote work

Languages

English
Native or Bilingual

Timeline

Office Administrator

Renegade Electric Supply
10.2023 - Current

Hospitality Server

Donegal's
01.2022 - Current

Head Hostess

Coast Restaurant
02.2021 - 06.2022

Customer Service Agent Sales

TELUS
01.2019 - 01.2021

Deli Clerk

Safeway
11.2015 - 07.2019

Crew Leader

McDonald's
03.2014 - 08.2015

Sales Associate

Commercial Drive Flower Shop
03.2013 - 09.2014

Interior Design - Interior Design

Visual College of Art & Design
Emily Waterman