HERVE BOLUDA TAMO
Mistissini,Canada
Summary
Proactive Office Administrator with 5+ years of experience managing office operations in fast-paced, deadline-driven environments. Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy, and achieve organizational objectives. Skilled at working effectively with different departments to coordinate information and resolve problems.
Overview
10
10
years of professional experience
Work History
Office Administrator
Cofomo
08.2022 - 04.2023
- Play a central role in helping to manage and drive corporate, product and platform initiatives
- Supports the managing team in the preparation, monitoring and reporting of expenditures for the Department’s operational budget
- Create distribution agreement for the CEO in compliance with legal policies and procedures while sorting and distributing mails/calls to appropriate personal
Products Administration
Desjardins
05.2017 - 08.2022
- assume responsibility for various responsibilities and ensure the completion of administrative, clerical or other activities and processes necessary to achieve the operational objectives and mandates of your unit, in accordance with standards, practices and general directives established
- Leads or supports the development and implementation of administrative tools and documents in support of the team, including policies, procedures, programs
- administer and maintain daily office operation,including greetings client, responding to phone calls and performing billing tasks with 100% accuracy
Product Administration Technician
Scotia Bank
11.2015 - 05.2017
- Ensure the writing of technical notes intended to promote the improvement of the skills and knowledge of users and their work teams
- Gives support to the management of communication for the planning and preparing the documents to be presented at committees and meetings.
- Supervising the delivery of business support for department managers and front line staff.
Personal Services advisor
Laurentian Bank
09.2014 - 11.2015
- Process customer transactions - Support customers in opening accounts - Inform customers about all financial products
- Resolve customer problems and dissatisfaction with erroneous transactions.
Team Leader
Ateek Services Inc
09.2013 - 08.2014
- Supervise your team on a daily basis -Welcome and train new team members -Facilitate exchanges between team members at morning meetings, to motivate them to find their own solutions to problems
- Manage conflicts among team members, to keep the team dynamic and dedicated.
Education
BBA - Business of Administration And Finance
Moncton University
Moncton, NB04.2013
Skills
- Sales administration
- Excellent interpersonal skills
- Client retention
- Customer Cotations
- Business Development
- Excellent communication skills
- Excellent Customer service
- Microsoft Office, Excel
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Office Administrator
Cofomo
08.2022 - 04.2023
Products Administration
Desjardins
05.2017 - 08.2022
Product Administration Technician
Scotia Bank
11.2015 - 05.2017
Personal Services advisor
Laurentian Bank
09.2014 - 11.2015
Team Leader
Ateek Services Inc
09.2013 - 08.2014
BBA - Business of Administration And Finance
Moncton University
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