Emily Tsikniadopoulos
Hemet,CA
Summary
Motivated individual with a strong work ethic and expertise in high-volume dining environments. Committed to maintaining cleanliness and organization while effectively resolving customer complaints to uphold a positive dining atmosphere.
Dynamic server with a strong focus on exceptional customer service and order accuracy. Proven ability to enhance guest experiences in high-volume settings.
Detail-oriented professional with a versatile background in hospitality and event planning. Known for effective organization and strong communication skills, contributing to streamlined operations and enhanced customer experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Classroom Activity Specialist
Hemet Unified School District
Hemet, CA
01.2023 - 11.2023
- Developed and implemented engaging activities for diverse student populations.
- Collaborated with educators to enhance curriculum through extracurricular programs.
- Coordinated logistics for school events, ensuring smooth execution and positive experiences.
- Developed monthly activity schedule for students
- Maintained and ordered supplies for activities.
- Managed budgets and resources efficiently to maximize program impact within financial constraints.
- Conducted clinical observations in classroom and during activities, noting emotional, and behavioral health.
- Developed and implemented themes and activities for classroom sizes of up to 25 children.
Server
Pechanga Resort Casino
Temecula, CA
01.2022 - 01.2023
- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu items and service standards.
- Maintained cleanliness and organization of dining area throughout shifts.
- Resolved customer complaints swiftly, maintaining a positive dining atmosphere and reputation.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Wharehouse Associate
Amazon
Beaumont, CA
01.2021 - 06.2021
- Operated material handling equipment to efficiently transport goods within warehouse environment.
- Sorted and organized inventory, ensuring accurate stock levels and optimal retrieval processes.
- Conducted quality checks on incoming shipments, maintaining high standards of accuracy and compliance.
- Implemented safety protocols that reduced workplace accidents and improved overall safety compliance.
- Coordinated with team members to streamline order fulfillment processes, reducing lead times significantly.
- Oversaw daily workflows, identifying process improvements that increased overall operational efficiency.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Bartender
Pechanga Resort Casino
Temecula, CA
10.2017 - 03.2020
- Mix and serve beverages according to established recipes and customer preferences.
- Maintain cleanliness and organization of bar area, ensuring compliance with health regulations.
- Collaborate with kitchen staff to coordinate drink orders during peak service times.
- Train new bartenders on operational procedures and customer service standards.
- Engage customers in conversation to enhance their experience and encourage repeat visits.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Barista
Starbucks
Hemet, CA
01.2013 - 01.2017
- Delivered exceptional customer service to enhance guest experiences.
- Operated espresso machines and brewing equipment with precision.
- Managed inventory levels to ensure product availability and freshness.
- Trained new team members on beverage preparation and service standards.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Springs Charter School
Temecula, CA06.2012
Associate of Arts -
Mt San Jacinto College
Menifee, CA01.2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food safety practices
- Order accuracy
- Sales techniques
- High volume dining
- Safe food handling
- Hospitality service expertise
- Professional appearance
- Memory retention
- Food sales and promotion
- Wine service
- Multitasking and organization
Certification
CPR Certified
Timeline
Classroom Activity Specialist
Hemet Unified School District
01.2023 - 11.2023
Server
Pechanga Resort Casino
01.2022 - 01.2023
Wharehouse Associate
Amazon
01.2021 - 06.2021
Bartender
Pechanga Resort Casino
10.2017 - 03.2020
Barista
Starbucks
01.2013 - 01.2017
High School Diploma -
Springs Charter School
Associate of Arts -
Mt San Jacinto College