Ashlee Jackson
Anza
Summary
Experienced professional with a strong focus on activity coordination, bringing valuable expertise in creating and supervising enriching programs. Skilled at fostering a collaborative team environment and consistently achieving positive outcomes. Recognized for reliability and agility in meeting evolving needs. Demonstrated expertise in program development and participant engagement. Possesses a natural gift for developing routines and activities that cater to children of all ages and backgrounds. Trained in crisis prevention and childcare, ensuring the safety and well-being of the children under care. Dedicated to maintaining a safe and clean learning environment through vigilant monitoring of children's activities and behaviors.
Overview
17
17
years of professional experience
Work History
Classroom Activity Specialist
Hamilton Elementary
09.2024 - Current
- Maintained and ordered supplies for activities.
- Developed and implemented themes and activities for children in TK and Kindergarten.
- Observe and supervise during activities, meal times and noting emotional, and behavioral health for grades ranging from TK through 5th grade.
- Promoted physical fitness among participants through engaging brain breaks or sports sessions tailored to various skill levels.
Campus Supervisor 1
Hamilton Elementary
05.2023 - 09.2024
- Developed strong interpersonal skills while working with a diverse population of students, faculty and staff
- Supervise students when they have left their classrooms during ELOP programs on the school grounds
- Inspected facilities regularly for any vandalism, potential health or safety hazards
- Enforced regulations by monitoring student behavior on campus grounds
- Implemented processes that ensured compliance with the school policies and regulations.
Streamer T2
FluentStream
08.2021 - 03.2023
- Managed and coordinated multiple projects while ensuring timely completion
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Experienced with social media and communications platforms
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
- Provided efficient and courteous service to customers at all times.
Tech Support Agent
Charter Communications
07.2014 - 07.2021
- Assisting and resolving technical issues
- Active mentor for new hires
- Effective listening, strong communication, deescalation and typing skills
- Problem solving and detail oriented
- Member of the Employee Recognition Committee
- Participated in many test pilot teams for various support.
Counter Personnel
Julian Pie Company
09.2009 - 12.2015
- Provide customer service
- Answering any questions about the selection of products and services offered
- Catered events
- Seasonal baker during the holidays
- Training new hires
- Proper procedures of opening and closing both locations
- Shipping and receiving
- Retail location fulfillment
- Deliveries
- Back office duties, assisting with employee paperwork, filing, and on line order processing.
Seasonal Customer Service Representative
Provide Commerce
05.2009 - 05.2014
- Inbound calls
- Sales correspondence, tracking, data entry,email support, and resolved customer complaints
- Provide quality assurance and management support during peak seasons
- Provided customer service support to the following companies: ProFlowers, Red Envelope, Cherry Moon Farms, Shari's Berries, Silver Spoon, Prime Time, Personal Creations, ProFlowers Florist Express, and 1800Flowers.
Cashier/Customer Service
Check N Go
01.2008 - 10.2009
- High volume cash handling
- Providing front facing customer service
- Collection calls
- Generated revenue through skilled 'up sell' techniques
- Back office accounting and bank drops.
Education
Completed coursework towards Associate in Arts (A.A.) Animal Management -
San Diego Miramar College
San Diego, CA05.2001
Scripps Ranch High School
San Diego, CA06.1998
Skills
- Emergency Situations
- Safety Compliance Standards
- Activity planning
- Safety Protocols
- Positive Reinforcement Methods
- Adaptability in Fast-Paced Settings
- Effective Team Collaboration
- Exotic animal handler, special effects make up artist, certified canoe/kayak instructor
- Behavioral observation
- Time management
- Technical Support
- Troubleshooting
- Creative mindset
- Internet Research Skills
- Operating Systems
- Arts and crafts instruction
- Network Support
- Chocolatier/Pastry chef (10 years)
- Remote Access Software
- Computer literacy
- Typing
- Food and Safety Standards
- Food Handling Standards
- Food Preparation
References
References available upon request
Timeline
Classroom Activity Specialist
Hamilton Elementary
09.2024 - Current
Campus Supervisor 1
Hamilton Elementary
05.2023 - 09.2024
Streamer T2
FluentStream
08.2021 - 03.2023
Tech Support Agent
Charter Communications
07.2014 - 07.2021
Counter Personnel
Julian Pie Company
09.2009 - 12.2015
Seasonal Customer Service Representative
Provide Commerce
05.2009 - 05.2014
Cashier/Customer Service
Check N Go
01.2008 - 10.2009
Scripps Ranch High School
Completed coursework towards Associate in Arts (A.A.) Animal Management -
San Diego Miramar College
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