Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Thompson

Kanata,ON

Summary

I am a young woman with exceptional leading skills talented at analytical thinking, achievement orientation and self-control. Technically-savvy with outstanding relationship building, training and communication skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Fairview Manor
Almonte, ON
05.2023 - Current
  • Assisted residents with daily activities such as bathing, dressing, and grooming.
  • Collaborated with interdisciplinary team members to develop care plans for individual patients.
  • Monitored changes in residents behavior and reported any concerns to nursing staff.
  • Assessed physical condition of patients and identified health problems requiring further medical intervention.
  • Responded promptly to emergency situations involving residents' safety or well-being.
  • Observed clinical conditions of patients while providing direct patient care services.
  • Developed positive relationships with patients by demonstrating empathy and respect for their needs.
  • Organized paperwork related to patient treatments and maintained accurate records.
  • Provided emotional support for terminally ill patients and their families.

PSW Placements

Lanark Lodge & Tayside Community Options
Perth, ON
04.2023 - 06.2023
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Reported concerns to nurse or supervisor to promote optimal care.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Laundered clothing and bedding to prevent infection.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.

Care Provider

Private Home Health Care
Almonte, ON
04.2016 - 10.2020
  • Measured vital signs, recorded data gathered and provided treatment assistance to nurses.
  • Moved patients carefully into different positions to promote better body alignment and comfort.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Improved patient outlook and daily living through compassionate care.
  • Supported grieving families by offering listening ear, compassion and kindness.
  • Helped patients maintain dignity during difficult times.
  • Assisted terminally ill patients with bathing, grooming and dressing.

Managment

TIM HORTONS
Almonte, ON
05.2016 - Current
  • Resolved client issues by delivering excellent customer service and maintaining positive attitude.
  • Learned company processes, procedures and employee role functions.
  • Enhanced leadership abilities through training and hands-on task completion.
  • Supported staff training, development and evaluation.
  • Shadowed managers to gain understanding of organizational expectations and management techniques.
  • Ran the morning shift and ensured all product was within regulations and supported all staff.

Pharmacy Assistant

Shoppers Drug Mart
Perth, ON
01.2019 - 08.2020
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Prepared prescription transfers to other pharmacies.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Received, reviewed, dispensed and labeled over 600 prescriptions daily.

Education

OCAD - Personal Support Worker

CDSBEO Continuing Education
Smiths Falls, ON
06.2023

High School Diploma -

Almonte District High School
Almonte, ON
06.2015

Skills

  • Caring Companionship
  • Problem Identification
  • Critical Thinking
  • Social Perceptiveness
  • Sound Judgment
  • Clear Communication
  • Care Planning
  • Client Records Management
  • Relationship Building
  • Team Collaboration
  • Patient Ambulation
  • Supportive Personality
  • Ability to Lift Clients
  • Personal Hygiene Assistance
  • Bedside Care
  • Time Management
  • Emergency Response
  • Behavior Monitoring
  • De-Escalation Techniques
  • Mental Health Support
  • Behavioral Management

Certification

  • PSW Diploma
  • CPR/First Aid
  • WHMIS & Safety Awareness
  • IPAC Certificate (OJCYH)
  • F.E.E.D Training
  • Mobility Training
  • Safe Food Handling
  • GPA Certificate
  • Mental Health First Aid Certificate

Timeline

Personal Support Worker

Fairview Manor
05.2023 - Current

PSW Placements

Lanark Lodge & Tayside Community Options
04.2023 - 06.2023

Pharmacy Assistant

Shoppers Drug Mart
01.2019 - 08.2020

Managment

TIM HORTONS
05.2016 - Current

Care Provider

Private Home Health Care
04.2016 - 10.2020

OCAD - Personal Support Worker

CDSBEO Continuing Education

High School Diploma -

Almonte District High School

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Emily Thompson