Emily Sexton
Twentynine Palms
Summary
Professional animal care specialist with extensive experience in managing kennel operations. Proven expertise in animal welfare, health monitoring, and facility maintenance. Strong focus on team collaboration and achieving tangible results. Reliable and adaptable, skilled in handling diverse situations and ensuring optimal care for animals.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Sonic DriveIn
09.2024 - 10.2025
- Coordinated daily operations to enhance team productivity and streamline processes.
- Implemented training programs for new staff, improving onboarding efficiency and retention rates.
- Assisted in budget management, ensuring expenditures aligned with strategic goals.
- Analyzed operational data to identify trends and recommend process improvements.
- Evaluated employee performance metrics to provide constructive feedback and support development plans.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Kennel Technician
Companion Animal Clinic
10.2021 - 04.2024
- Provided daily care and grooming for animals, ensuring a clean and safe environment.
- Monitored animal behavior and health, reporting concerns to veterinary staff promptly.
- Assisted with feeding schedules, maintaining proper nutrition for various breeds.
- Cleaned and sanitized kennel facilities, adhering to safety protocols and hygiene standards.
- Organized supplies and equipment efficiently, enhancing workflow within the kennel facility.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Participated actively in emergency response situations involving injured or aggressive animals, ensuring the safety of both staff and animals involved.
- Engaged with pet owners, addressing inquiries and providing updates on their pets' wellbeing.
Education
High School Diploma -
Yucca Valley High School
Yucca Valley, CA06-2020
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Animal handling expertise
- Compassion and empathy
- Animal restraint techniques
- Sanitation protocols
- Canine behavior
- Veterinary care
- Feline behavior
- Record keeping
- Trained in Fear Free handling techniques
- Animal monitoring
- Teamwork and collaboration
- Attention to detail
Timeline
Assistant Manager
Sonic DriveIn
09.2024 - 10.2025
Kennel Technician
Companion Animal Clinic
10.2021 - 04.2024
High School Diploma -
Yucca Valley High School