Emily Schellenberg
Edmonton,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Boathouse
10.2023 - Current
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Consistently keeping up with the appearance of the store by using strong organizational skills.
Seasonal Brand Representative
Aerie By American Eagle-
11.2024 - 01.2025
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Completed floorsets, filled floor, and rang up customers.
Sales Associate
La Senza
02.2023 - 10.2024
- Answers customer questions about sizing, accessories, and merchandise care, while making additional product recommendations.
- Empowers customers by gaining their trust, and lifting their confidence.
- Uses the Club La Senza loyalty program to invite the customer back as one of our exclusive members.
- Consistently reaches the top sales charts, while encouraging co-workers to meet the same success.
- Maintains active control of the fitting rooms, to ensure customer experience, and avoid loss prevention.
Server and Host
Olive Garden
03.2022 - 12.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Seasonal Liquor Clerk
Sobeys Liquor
12.2021 - 02.2022
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Advanced knowledge on various types of wine.
Education
High School Diploma -
Jasper Place High School
01.2021
Skills
- Productivity
- Customer Service
- Organization
- Suggestive Selling
- Wine Service
- Menu Memorization
References
People:
- Burgandy Metcalf, General Manager, Boathouse: (780) 782-4008
- Tea Gonzales, Keyholder, Victoria Secret: (780) 952-2505
Companies:
- Boathouse- West Edmonton Mall: (780) 484-4066
- La Senza- West Edmonton Mall: (780) 341-1584
Certification
- AGLC ProServe [Expires: December 07, 2026]
- Luxury Apparel Sales Certification- La Senza (2024)
- Selling Certification- Boathouse (2024)
Contact
Edmonton, Canada T6M2V9
Education
Edmonton, AB
Notes
- Works well in a fast pace environment, even under pressure.
- Adaptable, determined to learn as much as possible when met with a new task.
- Has successfully managed to work two fast pace retail jobs for nearly a year without any complications, sometimes working both jobs in the same day.
Languages
English
Native or Bilingual
Timeline
Seasonal Brand Representative
Aerie By American Eagle-
11.2024 - 01.2025
Sales Associate
Boathouse
10.2023 - Current
Sales Associate
La Senza
02.2023 - 10.2024
Server and Host
Olive Garden
03.2022 - 12.2022
Seasonal Liquor Clerk
Sobeys Liquor
12.2021 - 02.2022
High School Diploma -
Jasper Place High School
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