Emily Ochoa
Pittsburg
Summary
- Dynamic leader with a proven track record at Amazon Delivery, enhancing team productivity and engagement. Skilled in customer service and time management, I excel in staff development and employing positive coaching techniques. Achieved significant performance improvements by mentoring team members, demonstrating a commitment to excellence and a knack for multitasking.
- Energetic and reliable with positive attitude and focus on efficiency and teamwork. Possesses foundational understanding of inventory management and logistics, along with strong organizational and time-management skills. Committed to ensuring smooth warehouse operations and contributing to overall productivity.
- Developed valuable skills in fast-paced, customer-focused setting, emphasizing efficiency and teamwork. Capable of maintaining high levels of organization and customer satisfaction while handling multiple tasks. Seeking to transition these skills into new field, leveraging strong work ethic and adaptability.
- Developed expertise in woodworking and craftsmanship in collaborative, hands-on environment. Skilled in interpreting design specifications and executing detailed projects with accuracy and care. Seeking to transition into new field where attention to detail and problem-solving abilities are valued.
Overview
9
9
years of professional experience
Work History
Manager
Amazon Delivery
01.2021 - Current
- Led team efforts to enhance productivity and engagement.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Cabinets Maker
Precious Cabinets
04.2021 - 11.2022
- Installed hardware such as drawer pulls, hinges, and handles.
- Read and interpreted design plans to understand project specifications.
- Maintained safe and organized workspace to minimize risk off
- Repaired cabinets and cabinet parts.
- Sanded and finished surfaces to create smooth, polished appearance.
Warehouse Associate
Amazon Fulfillment
10.2019 - 12.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Cart Attendant
WinCo Foods
06.2016 - 10.2019
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
- Maintained clear traffic pathways throughout the parking lot by removing abandoned carts in a timely fashion.
- Maintained an organized cart retrieval system to ensure consistent availability for customers during peak hours.
- Cleaned carts and repaired broken or damaged parts.
- Ensured proper sanitization of carts during the COVID-19 pandemic, prioritizing health and safety measures for both customers and employees.
Education
High School Diploma -
Antioch High School
Antioch, CA06.2020
Skills
- Customer service
- Team leadership
- Time management
- Staff training and development
- Staff development
- Schedule preparation
- Employee onboarding
- Coaching and mentoring
Languages
Spanish
Native or Bilingual
Timeline
Cabinets Maker
Precious Cabinets
04.2021 - 11.2022
Manager
Amazon Delivery
01.2021 - Current
Warehouse Associate
Amazon Fulfillment
10.2019 - 12.2020
Cart Attendant
WinCo Foods
06.2016 - 10.2019
High School Diploma -
Antioch High School
Similar Profiles
CHRISTOPHER CURRYCHRISTOPHER CURRY
Delivery Driver at Amazon deliveryDelivery Driver at Amazon delivery
Micheal GivensMicheal Givens
Delivery Driver at Amazon DeliveryDelivery Driver at Amazon Delivery
Justin Ellis-BroachJustin Ellis-Broach
Amazon Delivery Driver at Amazon DeliveryAmazon Delivery Driver at Amazon Delivery