Emily Nilsson

• Responded quickly to incidents and assessed active situations for security concerns.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Responded quickly to emergency situations to assess and deflect issues.
• Patrolled internal building spaces and facility grounds to identify and deter threats.
• Reported suspicious activities and persons to law enforcement.
• Patrolled and monitored premises in company vehicle, and by foot.
• Completed incident reports for major incidents (ie. opioid poisonings, assault, vehicle break-in, theft, etc.)
• Communicated through radio transmissions with dispatchers.

Calgary Transit Security

• Provide support to transit users and occupants of transit property through general presence, positive engagements, deterrence, and support of community resources.
• Provide immediate care (CPR/First Aid/Narcan) to individuals experiencing opioid poisonings.
• Give assistance to Calgary Transit Peace Officers when requested to help with contacts.

Calgary Transit Security Portfolio Manager

Transit Team Lead:

• Leading a team of 52 staff members while implementing current policies and procedures
• Developing and implementing a training program for all staff
• Writing field SOP's
• Administrative duties (ie. staff write-up's, projects etc.)
• Responding to any staff concerns in a timely manner
• Caring for the well-being of staff members to avoid potential of burnout