Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
9
9
years of professional experience
Work History
Server
FME Entertainment
Calgary, Alberta
01.2015 - 06.2022
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Handled money transactions accurately while following company procedures for handling cash payments.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Trained new employees on restaurant procedures.
I managed my own team and taught new staff about the POS systems, how to increase sales, and be quick but efficient with orders, upselling, and how to handle large sums of cash.
Cook
7 eleven
Calgary, Alberta
01.2013 - 07.2014
Adhered to regulatory standards regarding safe and sanitary food prep.
Set up and performed initial prep work for chicken and other various food items.
Kept the work station clean and sanitary at all times.
I was also a cashier. I handled large sums of cash, managed lottery tickets, and put the correct amount of gas into the system for customers to fill up their tanks.
Education
Diploma - Marketing And Fashion Design
Olds College
Calgary, AB
01-2017
High School Diploma -
Henry Wise Wood
Calgary, AB
07-2015
Skills
Organization and time management
Multitasking
Critical thinking
Friendly, positive attitude
Team management
Computer skills
Languages
English
Professional
French
Elementary
Timeline
Server
FME Entertainment
01.2015 - 06.2022
Cook
7 eleven
01.2013 - 07.2014
Diploma - Marketing And Fashion Design
Olds College
High School Diploma -
Henry Wise Wood
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