Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
9
9
years of professional experience
Work History
Server
FME Entertainment
Calgary, Alberta
01.2015 - 06.2022
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Handled money transactions accurately while following company procedures for handling cash payments.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Trained new employees on restaurant procedures.
I managed my own team and taught new staff about the POS systems, how to increase sales, and be quick but efficient with orders, upselling, and how to handle large sums of cash.
Cook
7 eleven
Calgary, Alberta
01.2013 - 07.2014
Adhered to regulatory standards regarding safe and sanitary food prep.
Set up and performed initial prep work for chicken and other various food items.
Kept the work station clean and sanitary at all times.
I was also a cashier. I handled large sums of cash, managed lottery tickets, and put the correct amount of gas into the system for customers to fill up their tanks.
FRONT LINE SOCIAL WORKER at McMan Youth Family and Community Services AssociationFRONT LINE SOCIAL WORKER at McMan Youth Family and Community Services Association