Emily Mares
Irvine
Summary
Diligent and dependable Dining learning coach with exceptional customer service skills and polite, professional demeanor. Works effectively within teams to provide excellent food service. Strong menu memorization and dedication to health and food safety regulations compliance.
Offering strong interpersonal skills and customer-focused approach, ready to thrive in dynamic dining environment. Brings ability to quickly learn and adapt to new procedures and commitment to delivering high-quality service. Ready to use and develop multitasking and communication skills in my position as an intern in any given role.
Overview
3
3
years of professional experience
Work History
Learning Coach
UCI Dining
10.2022 - Current
- Help with assisting new employees in getting started
- take initiative when managers are unable to show up
- check off lists indicating whether each cooking stations is working under the correct temperatures
- Manage and assign students work where i see best fit
- offer learning abilities to those who would like to grow on their strengths
- Buss tables, clean countertops, restock when needed, help with serving in stations, and help cashier
- Close down stations and reset for following days.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
Kitchen Prep Cook
Boba Time
06.2023 - 09.2023
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
Server
Winchell's Donut House
02.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
No Degree - Psychological Sciences
University of California, Irvine
Irvine, CA06-2026
High School Diploma -
Bell Gardens High School
6119 Agra St Bell Gardens, CA 90201 06-2022
Skills
- Problem-solving skills
- Verbal and written communication
- Project management
- Patience and empathy
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Safe food handling
- Team collaboration
- Performance improvement
- Relationship management
Languages
Spanish
Native or Bilingual
Timeline
Kitchen Prep Cook
Boba Time
06.2023 - 09.2023
Learning Coach
UCI Dining
10.2022 - Current
Server
Winchell's Donut House
02.2022 - 09.2022
No Degree - Psychological Sciences
University of California, Irvine
High School Diploma -
Bell Gardens High School
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