Emily Macias
Palmdale
Summary
Dynamic and dedicated individual with experience as a Hostess at Don Sebastian, excelling in customer service and effective multitasking. Recognized for fostering a warm dining atmosphere while maintaining accurate cash handling. Proven ability to collaborate with team members and communicate interactively, ensuring an exceptional guest experience. As well as thriving in fast-paced settings and seeking to transition to keep improving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Don Sebastian
08.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Backed up servers by checking on tables and retrieving items for guests.
Education
Associate of Science - Nursing
Antelope Valley College
Lancaster, CASkills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Interactive communication skills
- Teamwork and collaboration
Certification
- ServSafe
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hostess
Don Sebastian
08.2023 - Current
Associate of Science - Nursing
Antelope Valley College
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