Emily Javni
Etobicoke,ON
Summary
Highly experienced candidate bringing top-notch oral and written communication skills, active listening, and analytical problem-solving skills. Enhanced customer experiences by employing service-oriented behaviors, understanding customer needs, and providing customized solutions to build loyalty. Experienced in caregiving for children, youth, and elderly with utmost compassion and care. Experience working efficiently under pressure and managing stressful and difficult situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Youth Counsellor
Plast Ukrainian Youth Association
09.2017 - Current
- Supervised various small groups of youth on Saturday afternoons
- Created weekly programs, instructed crafts and activities, played intellectual games, took the children on field trips
- Promoted an engaging environment, security, and safety for all ages
- Monitored youth behaviour, offered guidance and support for positive change
- Demonstrated positive influence on children by acting appropriately, being respectful to others and actively listening
- Cultivated safety, independence, and structure
- Monitored and cared for youth at all hours during overnight summer camp
Activity Coordinator
Ivan Franko Retirement Home
07.2023 - 08.2023
- Maintained open lines of communication between staff members to ensure seamless coordination of all aspects of the programming process.
- Cultivated a positive atmosphere by consistently demonstrating enthusiasm and dedication throughout all interactions with staff, volunteers, and residents.
- Built relationships with residents with one-on-one visitation times.
- Coordinated, planned, developed and conducted activities designed to enrich the lives of assisted living residents.
- Encouraged, supported and assisted residents with activities.
- Prepared rooms, equipment and supplies and maintained a clean and organized activity area.
- Consistently cared for the safety and well-being of all residents.
Bakery Associate
Farm Boy
10.2021 - 12.2021
- Prepared, packaged, and displayed bakery goods
- Learned many measures and precautions that are needed in a work environment that is surrounded by food
- Excellent customer service skills, learned how to work with others, individually and as a team
- Learned how to deal with certain difficult situations and customers, and how to maintain a bright outlook on every situation, even when extremely difficult
Cashier and Customer Service
METRO INC
04.2021 - 10.2021
- Lottery sales, extensive customer service skills, punctual, efficient with strong attention to detail, able to maintain a positive attitude while diffusing stressful situations, commended for speed and accuracy.
Education
Bachelor of Arts - Child and Youth Studies
Brock University - St
04.2026
High school diploma -
Bishop Allen Academy
06.2022
Skills
- Proficiency with MS Word, Excel
- Cash Handling
- Customer Service
- Bakery Experience
- Team Collaboration
- Child and Youth Supervision and care
- Elderly Supervision and care
- Program Coordination
- Safe Environment Planning
- Food Safety and Handling
- Babysitting
- Bilingual (Ukrainian and English)
- Sales Expertise
- Punctual, reliable, highly efficient
Certification
First Aid Training Certificate, St. John's Ambulance, 2018
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Activity Coordinator
Ivan Franko Retirement Home
07.2023 - 08.2023
Bakery Associate
Farm Boy
10.2021 - 12.2021
Cashier and Customer Service
METRO INC
04.2021 - 10.2021
Youth Counsellor
Plast Ukrainian Youth Association
09.2017 - Current
Bachelor of Arts - Child and Youth Studies
Brock University - St
High school diploma -
Bishop Allen Academy
First Aid Training Certificate, St. John's Ambulance, 2018
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