Emily hudson
Banff
Summary
Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Track record of fostering safe and supportive environment through empathy and adaptability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Early Childhood Educator
Banff Childcare Centre
06.2023 - Current
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Maintained and fostered positive and relationships with staff, families, and children.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Customer Service Representative
Banff Sweet Shoppe
09.2021 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Graduate Certificate - Victimology
Algonquin College
Ottawa06-2020
Bachelor of Arts - Psychology
Carleton University
Ottawa, ON06-2017
Skills
- Play-based learning
- Customer service
- Problem-solving
- Non-violent conflict resolution
Languages
English
Native or Bilingual
French
Professional Working
Certification
- Teaching English as a Foreign Language (TEFL) Certification
- Applied Suicide Intervention Training (ASIST)
- Registered Yoga Teacher (RYT) - Yoga Alliance.
- First Aid & CPR/AED level C – Expires 10/2026
Timeline
Early Childhood Educator
Banff Childcare Centre
06.2023 - Current
Customer Service Representative
Banff Sweet Shoppe
09.2021 - 05.2023
Graduate Certificate - Victimology
Algonquin College
Bachelor of Arts - Psychology
Carleton University
Similar Profiles
Bella Van EveryBella Van Every
Food and Beverage Server at Banff Centre For Arts And CreativityFood and Beverage Server at Banff Centre For Arts And Creativity
Leandro VegaLeandro Vega
Executive Chef at Banff Centre for Arts and CreativityExecutive Chef at Banff Centre for Arts and Creativity
Tizy KoshyTizy Koshy
Conference and Events Manager at Banff Centre Of Arts And CreativityConference and Events Manager at Banff Centre Of Arts And Creativity