Emily Fedorowski
London
Summary
With experience in managing a store independently and 1.5 years at Nespresso, I've built a strong foundation in customer service, sales, and operations. I am someone who naturally strives to take initiative and support our team, and am looking to grow into the Team Lead role.
Overview
2
2
years of professional experience
Work History
Coffee Specialist
Nespresso Pop-Up Boutique
London, ON
10.2024 - Current
- Process transactions using POS systems with accuracy
- Build strong customer relationships to maintain high-end brand experience
- Consistently meet performance goals set by management, including 100% on multiple MYS scenarios
General Store Manager
Nestle
London, ON
04.2024 - 09.2024
- Independently maintained all daily operations, including overall store organization and performance
- Managed inventory, stock ordering and merchandising
- Performed cash-handling, reconciliations and daily financial reporting
Education
Honours Specialization - Astrophysics
Western University
LondonSkills
- Customer service & sales
- Microsoft Office & analytical skills
- Familiarity with POS / cash-handling & Nessoft
- Teamwork
- Communication
Timeline
Coffee Specialist
Nespresso Pop-Up Boutique
10.2024 - Current
General Store Manager
Nestle
04.2024 - 09.2024
Honours Specialization - Astrophysics
Western University