Summary
Overview
Work History
Education
Skills
Licenses Awards Certificates
References
Languages
Timeline
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Emily Collier

St. John's,NL

Summary

Talented Tutor/writer offering outstanding communication and problem-solving skills. Fosters positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, parents and support staff.

Overview

7
7
years of professional experience

Work History

Supervisor/Cashier

Shoppers Drug Mart
- Current
  • Managing the store's cash flow and filling the reconciliation/finance sheets
  • Being a team player by covering employees' breaks
  • Organizing merchandise and restocking the shelves for the following shift
  • Handling customers' feedback and complaints
  • Ensuring that the proper procedures are being followed for the store closure.

Tutor at MUN Writing Centre

MUCEP- St. John's NL Memorial University
- Current
  • Assisting students with their academic courses to achieve excellence
  • Managing an effective schedule to accommodate a healthy work-life balance as a student
  • Great verbal and written communication skills
  • Adaptable to each individuals' unique learning style.

Ghost writer

The Urban Writers
- Current
  • Writing/editing non-fiction books for customers
  • Concise and clear communication with clients and administration to ensure the maximum level of satisfaction
  • Completing tasks assigned in a timely manner
  • Following directions given by customers and upholding their expectations
  • Being open to supervisors' constructive criticism and suggestions
  • Handling purchase orders and invoices.

Post office

Shoppers Drug Mart
- 08.2022
  • Sorting and processing letter mails/ parcels
  • Ensuring that they are delivered to the correct recipient.

Cosmetics

Shoppers Drug Mart
- 08.2022
  • Receiving and returning orders for the store, as well as correcting inventory count
  • Keep track of daily sales and employee commissions'.

Online Grocery Assistant/ Curbside Pickup (Covid-19)

Walmart
10.2016 - 12.2021
  • Adapting to difficult circumstances during a pandemic and demonstrating empathy and compassion for others, while maintaining an efficient work ethic/commitment
  • Demonstrating a high level of customer service as well as handling transactions/refunds using POS machines.

Education

Diploma of Creative Writing -

Memorial University of Newfoundland and Labrador
11.2023

Bachelor of Arts - English

Memorial University of Newfoundland and Labrador
05.2023

French Immersion Program -

St. Michael's Catholic High School
06.2018

Skills

  • Fluent in English and French
  • Microsoft Office
  • Customer Experience/Satisfaction
  • Being a team player and working independently
  • Time management and scheduling
  • Coherent communication skills
  • Adaptable to a fast-paced work environment
  • Flexible to changing work environment

Licenses Awards Certificates

  • Standard First Aid and CPR-C Training
  • Sportsmanship Award- Memorial University Volleyball Team
  • Creative writing Bursary
  • DELF Test Level B2

References

References will be provided upon further request.

Languages

English
Native or Bilingual
French
Full Professional

Timeline

Online Grocery Assistant/ Curbside Pickup (Covid-19)

Walmart
10.2016 - 12.2021

Supervisor/Cashier

Shoppers Drug Mart
- Current

Tutor at MUN Writing Centre

MUCEP- St. John's NL Memorial University
- Current

Ghost writer

The Urban Writers
- Current

Post office

Shoppers Drug Mart
- 08.2022

Cosmetics

Shoppers Drug Mart
- 08.2022

Diploma of Creative Writing -

Memorial University of Newfoundland and Labrador

Bachelor of Arts - English

Memorial University of Newfoundland and Labrador

French Immersion Program -

St. Michael's Catholic High School
Emily Collier