Summary
Overview
Work History
Education
Skills
Most Improved Student Award
Affiliations
Personal Information
Timeline
Generic

Lauren Bloom

Montreal,Canada

Summary

Dynamic and results-driven professional with a proven track record at RUDSAK, excelling in customer service excellence and inventory management. Skilled in multilingual communication, I consistently exceeded customer expectations, contributing to a notable improvement in service ratings. Passionate about building customer loyalty and enhancing operational efficiency.

Overview

5
5
years of professional experience

Work History

CASHIER

RUDSAK
MONTRÉAL, QC
11.2021 - 02.2023
  • PROVIDED PERSONALIZED ASSISTANCE TO CUSTOMERS IN FINDING PRODUCTS, LEADING TO INCREASED CUSTOMER SATISFACTION AND REPEAT BUSINESS
  • ACCURATELY HANDLED SALES TRANSACTIONS, ENSURING ALL ITEMS WERE PROPERLY SCANNED, BAGGED, AND THAT TRANSACTIONS WERE CORRECTLY RECORDED, MINIMIZING ERRORS AND ENHANCING STORE ACCOUNTABILITY
  • TOOK INITIATIVE IN STORE MAINTENANCE, INCLUDING INVENTORY MANAGEMENT, RESTOCKING, AND ORGANIZING DISPLAYS, WHICH IMPROVED PRODUCT VISIBILITY AND ACCESSIBILITY
  • ADDRESSED CUSTOMER SERVICE INQUIRIES, EFFICIENTLY RESOLVED COMPLAINTS, AND PROVIDED DETAILED PRODUCT INFORMATION, CONTRIBUTING TO A 10% IMPROVEMENT IN CUSTOMER SERVICE RATINGS
  • MANAGED CASH DRAWER WITH PRECISION, STARTING EACH SHIFT WITH ACCURATE CASH COUNTS AND ENSURING SUFFICIENT CHANGE WAS AVAILABLE, RESULTING IN 100% BALANCING ACCURACY

BABYSITTER

09.2017 - 01.2023
  • DEVELOPED A DIVERSE RANGE OF ENGAGING AND EDUCATIONAL ACTIVITIES TAILORED TO THE INDIVIDUAL NEEDS AND INTERESTS OF CHILDREN, FOSTERING INTELLECTUAL AND SOCIAL DEVELOPMENT
  • ENSURED THE SAFETY AND WELL-BEING OF CHILDREN, SWIFTLY RESPONDING TO EMERGENCIES AND EFFECTIVELY MANAGING DIVERSE SITUATIONS, MAINTAINING A FLAWLESS SAFETY RECORD
  • BUILT STRONG, TRUSTING RELATIONSHIPS WITH PARENTS THROUGH CONSISTENT, DETAILED COMMUNICATION ABOUT THEIR CHILDREN'S PROGRESS, BEHAVIORS, AND MILESTONES

PACKAGE HANDLER

DELMAR
MONTRÉAL, QC
10.2019 - 02.2020
  • CONDUCTED THOROUGH INSPECTIONS OF SHIPMENT CONTENTS, ENSURING ALL ITEMS MATCHED ACCOMPANYING DOCUMENTATION, AND ACHIEVED A 98% ACCURACY RATE IN INVENTORY MANAGEMENT
  • PREPARED AND PROCESSED OUTBOUND SHIPMENTS, APPLYING CORRECT LABELING AND PACKAGING, WHICH DECREASED PROCESSING TIME BY 15%
  • COLLABORATED WITH TEAM MEMBERS TO RESOLVE ANY SHIPMENT DISCREPANCIES, DAMAGES, OR SHORTAGES, ENSURING CUSTOMER SATISFACTION AND SERVICE EXCELLENCE

Education

Bachelor of Science - Early Childhood Studies

Concordia University
Montreal, QC
04-2027

DAWSON COLLEGE
MONTRÉAL, QC
06.2025

HIGH SCHOOL DIPLOMA -

CENTENNIAL HIGH SCHOOL
MONTRÉAL, QC
06.2019

Skills

  • Fluent in English
  • Fluent in French
  • Multilingual customer service
  • Customer service excellence
  • Outstanding service
  • Exceeding customer expectations
  • Building customer loyalty
  • Interpersonal communication
  • Articulating complex information clearly
  • Persuasive communication

Most Improved Student Award

Demonstrating outstanding growth, perseverance, and dedication to personal and academic development. Your hard work and determination have truly paid off — keep striving for excellence.

Affiliations

I enjoy hiking and exploring the outdoors, which allows me to stay active and connect with nature. I'm also passionate about learning about different cultures through travel, reading, or meeting people from diverse backgrounds. This curiosity helps me stay open-minded and adaptable in both personal and professional settings

Personal Information

📍 Montreal, Canada
📞 (514) 799-1843
✉️ laurenbloom27@icloud.com

Timeline

CASHIER

RUDSAK
11.2021 - 02.2023

PACKAGE HANDLER

DELMAR
10.2019 - 02.2020

BABYSITTER

09.2017 - 01.2023

Bachelor of Science - Early Childhood Studies

Concordia University

DAWSON COLLEGE

HIGH SCHOOL DIPLOMA -

CENTENNIAL HIGH SCHOOL

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