Emily Blake

Assist customers with colour choice, in-home consultation, window treatments, flooring and decor choices, and provide product information. Work term completed.

• Analyzed problematic areas to provide recommendations and solutions.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

Open and close registers, monitor cash limits; Implemented customer service strategies, resolved customer complaints, answered customer inquires.

• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.

Completed daily tasks such as cleaning residence, cooking hot meals, shopping, client personal hygiene, and washing clothes.

• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Built strong relationships with clients to deliver emotional support and companionship.

Implemented customer service skills, provided flexibility, friendliness, communication and basic math's.

• Welcomed customers and helped determine their needs.
• Assisted customers with returns, refunds and resolving transaction issues.