Emilea Bartel
Edmonton,AB
Summary
A highly skilled management and customer service professional with exceptional problem-solving abilities, adept at working under pressure, and focused on improving organizational efficiency. Committed to making a positive impact on organizational efficiency while creating a work environment that fosters success.
Overview
6
6
years of professional experience
Work History
Manager
Metro Cinema Society
10.2020 - Current
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Oversaw daily operations of the theatre, ensuring smooth workflow and timely completion of tasks.
- Managed daily cash deposits, ensuring accuracy and timely submission.
- Prepared weekly payroll and verified accuracy with employees to remain compliant with labor laws.
- Preformed bookkeeping duties such as cheque writing, account reconciliation, and filing.
Front of House Employee, Cook
Farrow Sandwiches And Coffee
01.2021 - 11.2022
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Monitored inventory levels for back of house supplies and communicated reordering needs to management proactively.
Server
Barb And Ernie's Old Country Inn
09.2017 - 12.2020
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Diploma - Business Administration
Northern Alberta Institute of Technology
Edmonton, AB12.2024
Bachelor of Arts - Sociology
MacEwan University
Edmonton, ABHigh School Diploma -
J.H. Picard
Edmonton, AB06.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Positive attitude
- MS Office
Languages
English
French
Volunteer Work
Ritchie Community League
- Regular volunteer from 2014-2021
- Preformed duties such as set up and take down for different events
- Contributed to the Mill Creek Clean-up on two occasions
- Led the Youth Group program for 2 years (2019-2021)
Timeline
Front of House Employee, Cook
Farrow Sandwiches And Coffee
01.2021 - 11.2022
Manager
Metro Cinema Society
10.2020 - Current
Server
Barb And Ernie's Old Country Inn
09.2017 - 12.2020
Diploma - Business Administration
Northern Alberta Institute of Technology
Bachelor of Arts - Sociology
MacEwan University
High School Diploma -
J.H. Picard
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