Emerson J. Holst
Summary
Automotive professional with strong commitment to quality service and customer satisfaction. Skilled in diagnosing and repairing wide range of vehicle issues, ensuring optimal performance. Reliable team player known for adaptability and achieving results in dynamic environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Second year Automotive service technician apprentice
Canadian Tire
04.2023 - Current
- Inspected cars to diagnose problems and perform repairs.
- Assisted senior technicians in complex repair jobs, resulting in efficient completion of tasks.
- Maintained a clean and organized workshop, ensuring a safe working environment for all team members.
- Repaired and replaced worn and damaged components.
Automotive parts and service manager
Canadian Tire
04.2020 - 04.2023
- Met with customers to discuss service needs and develop effective and practical solutions.
- Established team priorities, maintained schedules and monitored performance.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
Owner and Operator
Gleamz Mobile Detailing
07.2022 - 03.2023
- Set and keep appointment times
- Maintain stock levels
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Parts sales
Canadian Tire
04.2017 - 06.2019
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Responded promptly to phone inquiries regarding available parts or order status, providing excellent communication at all times.
- Assisted customers in finding appropriate parts promptly.
Cornerstone Landscapes
06.2014 - 08.2016
- Assisted with the construction of decks and benches
- Trenching for irrigation
- Tree and shrub planting
- Operation of skid steer and lawn mowers/trimmers
- Cared for established lawns by weeding, fertilizing, mowing and trimming
Education
No Degree - Automotive Service Technician Apprentice
Southern Alberta Institute of Technology
Calgary, AB04-2025
High School Diploma -
Foothills Composite High School
Okotoks, AB06-2020
Skills
- Mechanical skills
- Computerized diagnostic tools
- Detail-oriented approach
- Adaptability to new technologies
- Fabrication experience
- Welding
- Willing to learn
- Hardworking and dedicated
- Team player
- Multitasking Abilities
Certification
Driver license Class 5
References
Available upon request
Languages
English
Native or Bilingual
Timeline
Second year Automotive service technician apprentice
Canadian Tire
04.2023 - Current
Owner and Operator
Gleamz Mobile Detailing
07.2022 - 03.2023
Automotive parts and service manager
Canadian Tire
04.2020 - 04.2023
Parts sales
Canadian Tire
04.2017 - 06.2019
Cornerstone Landscapes
06.2014 - 08.2016
No Degree - Automotive Service Technician Apprentice
Southern Alberta Institute of Technology
High School Diploma -
Foothills Composite High School
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