Emeraude Karemera
Summary
Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use. Reliable and upbeat shop assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Shop Attendant
Family Business
09.2020 - 09.2023
- Enhanced customer satisfaction by providing friendly and efficient service at the register.
- Reduced inventory discrepancies by conducting thorough and accurate merchandise counts.
- Maintained a clean and organized store environment, leading to increased foot traffic.
- Assisted in boosting sales through engaging product demonstrations and personalized recommendations.
- Provided excellent customer service, consistently receiving positive feedback from customers.
- Maximized shelf space utilization by strategically organizing products for ease of access and visibility.
- Addressed escalated customer complaints professionally while offering appropriate solutions maintaining a positive brand image.
Education
Honors Bachelor of Commerce (BACF) - Accounting And Finance
Seneca Polytechnic
Toronto, ON08.2027
High School Diploma -
Nu Vision High School
Kigali, Rwanda06.2022
Skills
- Merchandise Display
- Stock Replenishment
- Upselling Strategies
- Active listening
- Team collaboration
- Problem-solving abilities
- Cleanliness and hygiene
- Attention to detail
- Organizational skills
- Product Demonstration
Languages
English
Native or Bilingual
French
Native or Bilingual
Additional Information
I volunteered in collecting funds from willing individuals to help the people in the hospital
Used the funds that were collected buy the food, pads, drinks etc for them
Timeline
Shop Attendant
Family Business
09.2020 - 09.2023
Honors Bachelor of Commerce (BACF) - Accounting And Finance
Seneca Polytechnic
High School Diploma -
Nu Vision High School
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