Emerald Anida
Fort Saint John,BC
Summary
Over 10+ years experience in customer service working in quick service restaurants and 3+ years in the banking industry, with license in Mutual Funds in Canada
Overview
10
10
years of professional experience
Work History
Banking Advisor
RBC Royal Bank
06.2023 - Current
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Communicated lending decisions to customers.
Client Advisor
RBC Royal Bank
01.2022 - 05.2023
- Managed customer requests while mitigating potential risk to bank.
- Assisted customers in depositing and withdrawing cash.
- Informed and suggested new banking products to customers.
- Developed and maintained strong relationships with clients to maximize satisfaction.
Team Leader
McDonald's
07.2014 - 04.2023
- Demonstrated knowledge and applied proper food handling standards.
- Processed sales transactions using a POS system.
- Resolved guest complaints quickly and efficiently.
- Built strong relationships with customers through positive attitude and attentive response.
Education
BS Psychology - Psychology
Our Lady Of Fatima University OLFU - Main Building
Valenzuela, NCR2005
Skills
- Customer service
- Effective communication
- Excellent work ethic
- Food service standards
- Cash handling
- Banking and Financial knowledge
- Detail-oriented
- Staff Management
Additional Information
Investment Funds in Canada- CSI
August 2023
Education
Valenzuela, NCR
Contact
Fort Saint John, BC V1J 1N8
Languages
Timeline
Banking Advisor
RBC Royal Bank
06.2023 - Current
Client Advisor
RBC Royal Bank
01.2022 - 05.2023
Team Leader
McDonald's
07.2014 - 04.2023
BS Psychology - Psychology
Our Lady Of Fatima University OLFU - Main Building
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