Emely Ramos
Fairfield
Summary
Compassionate Phlebotomist skilled in venipuncture, capillary puncture, and special collection techniques, adept at easing patient anxiety. Results-driven Sales Associate focused on enhancing customer satisfaction and driving sales growth. Detail-oriented contributor experienced in maintaining department standards through effective product organization and presentation.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
sales associate
VICI
fairfield
04.2025 - Current
- - Consistently meet and exceed sales goals by building rapport with customers and effectively communicating product features and benefits
- - Collaborated with team members to achieve sales goals and meet customer satisfaction targets
- - Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
- - Assisted customers with product selection and inquiries in a courteous and knowledgeable manner
- - Collaborate with team members to achieve store objectives and create a positive shopping environment
- - Managed cash register transactions accurately and efficiently
- - Consistently working with money and using basic math skills daily
- - Maintained a neat and organized store environment to enhance customer shopping experience
- - Restocking items and unpacking
- - Always cleaning up such as sweeping, and organizing clothing items
temporary sales associate
Michael Kors
vacaville
11.2024 - 12.2024
- Resolved customer inquiries and issues efficiently to enhance satisfaction.
- Assisted customers in locating products, providing answers and tailored product advice to meet their needs.
- Assisted customers with product selection, sizing and styling.
- Collaborated with sales team members to meet and exceed group targets.
- Stocked and organized merchandise to ensure product availability.
- Participated in inventory management tasks, including restocking and counts.
Receptionist
piedmont springs spa
Oakland
03.2024 - 08.2024
- Welcomed clients upon arrival, creating a warm and inviting atmosphere.
- Answered phone calls and addressed client inquiries, ensuring timely assistance.
- Managed appointment scheduling using spa management software.
- Handled payment transactions and processed client check-outs efficiently.
- Maintained accurate appointment records and meeting notes for efficient reference.
- Followed safety protocols while handling chemicals and equipment during cleaning tasks.
Education
Phlebotomy - American Medical Certification Association Phlebot
cal regional
fairfield, CA08-2025
High School Diploma -
Hercules High School
Hercules, CA06-2022
Skills
- Communication Skills
- Teamwork
- Active Listening
- Critical Thinking
- Customer service
- Appointment scheduling
- Verbal and written communication
- Multi-tasking strength
- Time management
- POS system operation
- Phlebotomy techniques
- Medical terminology
- Data entry
- Venipuncture expertise
Certification
American Heart Association CPR certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
sales associate
VICI
04.2025 - Current
temporary sales associate
Michael Kors
11.2024 - 12.2024
Receptionist
piedmont springs spa
03.2024 - 08.2024
Phlebotomy - American Medical Certification Association Phlebot
cal regional
High School Diploma -
Hercules High School