Emelda Anyambot Etongwah
London,ON
Summary
Driven professional with a proven track record at South London Neighbourhood Resource Centre, excelling in clerical support and demonstrating exceptional empathy and compassion. Skilled in communication and teamwork, adept at enhancing operational efficiency and fostering collaborative environments. Achieved significant improvements in program participation and client satisfaction without exceeding budget constraints.
Overview
12
12
years of professional experience
Work History
Student Placement
South London Neighbourhood Resource Centre
09.2022 - 04.2023
- Assisted with various programs, including arts and crafts, games, and youth chief initiatives.
- Helped arrange food hampers and distribute them to clients in need.
- Visited schools, such as Westminster, to interact with newcomers and share our monthly calendar.
- Provided administrative support during the Friday Soups program, including:
- Welcomed visitors and seniors
- Handled registration and payment collection
- Assisted the youth supervisor during shopping and Preparing snacks
- Prepared utensils and assisted with cooking during Youth Chief programs.
Volunteer
Chartwell Long-Term Care, London ON
03.2018 - 12.2018
- Performed administrative support tasks such: as filling, data-entry and maintaining office supplies
- Greeted and welcomed guests and provided them with a positive first impression of the organization
- Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.
- Assisted staff and seniors during lunch by walking seniors to the lunchroom for breakfast, lunch, and dinner.
- seniors for a walk and other social-related activities.
- Provided swift and knowledgeable emergency support to older adults in line with building protocol.
Early Childhood Educator
He Apostolic Bilingual Primary and Nursery School
09.2011 - 09.2012
- Assisted with supervision of children to ensure a safe environment, including cleaning toys, selecting child-safe toys, and childproofing play areas.
- Kept records related to childcare, including health and behavioral concerns.
- Cared for toddler-age children and infants, including grooming, feeding, changing diapers.
Education
Diploma - Social Service Work
Fanshawe College of Applied Arts And Technology
London, ON06.2024
Certificate - Harm Reduction Online Training
Canadian Remote Access For Dementia Learning Exper
Online12.2023
No Degree - First Aid /CPR Level C, First Aid 4 U. London ON
London
London, ON03.2022
Diploma - Nursing
Mount Zion Training Centre, Cameroon
Buea07.2010
Skills
- Empathy and Compassion
- Clerical Support
- Communication
- Clerical Support
- Problem solving
- Time Management
- Conflict resolution
- Documentation
- Advocacy
- Teamwork and Collaboration
Languages
English
Full Professional
French
Limited Working
Timeline
Student Placement
South London Neighbourhood Resource Centre
09.2022 - 04.2023
Volunteer
Chartwell Long-Term Care, London ON
03.2018 - 12.2018
Early Childhood Educator
He Apostolic Bilingual Primary and Nursery School
09.2011 - 09.2012
Diploma - Social Service Work
Fanshawe College of Applied Arts And Technology
Certificate - Harm Reduction Online Training
Canadian Remote Access For Dementia Learning Exper
No Degree - First Aid /CPR Level C, First Aid 4 U. London ON
London
Diploma - Nursing
Mount Zion Training Centre, Cameroon
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