Embrie Palmer
Kingston,ON
Summary
Seasoned Customer Associate with 3 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Staples Canada
05.2022 - Current
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, debit, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided product and service recommendations to guide customers on products to meet varying needs.
Cashier/Customer Service Associate
NoFrills
04.2020 - 09.2021
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Set up new sales displays each week with fresh merchandise.
- Performed cash, card and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
St. Nicholas Adult High School
Ottawa, ON06.2023
Skills
- Covid-19 Cleaning and Regulation Procedures
- Customer Service and Assistance
- Safety Regulations
- Refund Processing
- Stock Replenishment
- Inventory Control
- Refunds and Exchanges
- POS System Operations
- Understanding Customer Needs
Timeline
Customer Service Associate
Staples Canada
05.2022 - Current
Cashier/Customer Service Associate
NoFrills
04.2020 - 09.2021
High School Diploma -
St. Nicholas Adult High School
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