EMAD IBRAHIM
Calgary,AB
Summary
23-year-old dynamic and motivated professional with 9+ years of experience in customer service, sales, and warehouse operations. Skilled at problem-solving, team collaboration, and adapting to fast-paced environments. Strong leadership, attention to detail, and a commitment to excellence. Passionate about optimizing operations and delivering top-tier customer experiences.
Overview
4
4
years of professional experience
Work History
General Labourer (Contract)
Mooks Fabrics Ltd
07.2024 - 08.2024
- Supported warehouse operations, including processing, shipping, and retail
- Pulled stock for orders for customers and prepared skids
- Performed heavy lifting (50+ lbs) and assisted with loading/unloading
- Organized inventory and maintained warehouse cleanliness
- Assisted with inventory counts and stock management
- Operated warehouse equipment
Overnight Order Picker (Contract)
Home Depot
03.2024 - 07.2024
- Selected and packed orders accurately and efficiently
- Ensured products were properly labeled and organized for shipment
- Maintained a clean and safe work environment during overnight shifts
- Collaborated with team members to meet order fulfillment deadlines
General Labourer (Contract)
HUT 8
05.2023 - 08.2023
- Removed miners from chassis, opened miners, and removed and boxed old components
- Sorted equipment and maintained a clean and organized worksite
- Drove the UTV on site and worked in shipping containers and outside for most of the day
- Worked with electrical components and tested breakers for different miners to ensure functionality
Sales Associate
Foot Locker
11.2021 - 09.2022
- Assisted customers with purchases, providing excellent customer service and product knowledge
- Operated the cash register efficiently, managing transactions and handling cash accurately
- Restocked inventory and organized the backroom to maintain a tidy and efficient workspace
- Supported the team in setting up promotional displays and managing new stock arrivals
General Labourer/Taper (Seasonal)
SprayNet
07.2022 - 08.2022
- Assisted with painting and interior cabinet restoration
- Carried and managed heavy construction supplies
- Worked safely at great heights
- Supported the team in various construction tasks
Sales Associate (Contract)
Home Depot
03.2022 - 06.2022
- Guided customers in finding products and offered expert advice to meet their needs
- Maintained the interior cleanliness of the store to ensure a pleasant shopping environment
- Managed and stocked heavy loads, including fertilizers and other bulky items
- Assisted in maintaining the garden section by watering plants and organizing displays
Fulfillment Associate
Walmart
08.2020 - 08.2021
- Picked, packed, and processed online orders accurately and efficiently.
- Assisted customers with inquiries to provide excellent service.
- Performed heavy lifting to move and organize merchandise.
- Stocked shelves and organized warehouse spaces for optimal workflow.
- Used handheld scanners to track inventory and fulfill orders.
- Worked with team members to meet productivity goals.
Education
Bachelor’s degree - Financial Services
Southern Alberta Institute of Technology (SAIT)
04-2026
Skills
- Advanced computer proficiency
- Strong problem-solving skills
- Effective communication
- Customer service excellence
- Team collaboration
- Inventory management
- Adaptability and quick learning
- Attention to detail
- Multi-tasking strength
- Punctual and reliable
Languages
English
Full Professional
Timeline
General Labourer (Contract)
Mooks Fabrics Ltd
07.2024 - 08.2024
Overnight Order Picker (Contract)
Home Depot
03.2024 - 07.2024
General Labourer (Contract)
HUT 8
05.2023 - 08.2023
General Labourer/Taper (Seasonal)
SprayNet
07.2022 - 08.2022
Sales Associate (Contract)
Home Depot
03.2022 - 06.2022
Sales Associate
Foot Locker
11.2021 - 09.2022
Fulfillment Associate
Walmart
08.2020 - 08.2021
Bachelor’s degree - Financial Services
Southern Alberta Institute of Technology (SAIT)
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