EMAD HALAWANI
Halifax
Summary
Adaptable professional with a background in nursing and current studies in IT at Nova Scotia Community College. Proficient in customer service, communication, and problem-solving skills. Fluent in Arabic, intermediate in Turkish, and proficient in English. Experienced in Excel, programming, and web development. Ready to contribute effectively to various roles.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Associate
07.2022 - Current
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Education
Bachelor of Science - Nursing
Inonu University
TurkiyeIT Database Administration
Nova Scotia Community College
Halifax, NS04.2025
Nova Scotia Community College
Halifax, NS05.2023
High School Diploma -
Kubily Anatolia High School
Turkiye06.2020
Skills
- Database Administration
- Database Design
- Database Development
- Microsoft SQL
- Web Applications
- SQL Server Database
Websites
Certification
JAN -2022
SEP-2023
SEP-2023
JAN -2022
SEP-2023
SEP-2023
FEB -2022
Turkish (intermidate)Leadership
Additional Information
- Tracking Website: Key Features: Responisve Design. Perform the CRUD operation. User Authentication. User Profile. Description: This website was built to allow users to track Their current job applications. Technologies uesd: Python. DJango Framework.
- Responisve Design. Great Animation. Description: This is my Portofolio webiste to list all of t things about me. Technologies uesd: Javascript. React Js
Timeline
Customer Service Associate
07.2022 - Current
Bachelor of Science - Nursing
Inonu University
IT Database Administration
Nova Scotia Community College
Nova Scotia Community College
High School Diploma -
Kubily Anatolia High School
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