Nittul Vasani
Langford,BC
Summary
Proactive and achievement-focused professional with a background at Walmart and Camosun College Interurban Campus, excelling in customer service and system administration. Expertise in firewall management and a knack for enhancing customer satisfaction. Demonstrated ability to improve system security and efficiency using Nmap and Wireshark, coupled with strong problem-solving and interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Walmart
05.2024 - Current
- Help average of 80-100 customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled 50-60 billing and payment issues by following guidelines and resolving disputes.
Cybersecurity Student
Camosun College Interurban Campus
01.2024 - 08.2025
- Consistent work with Kali tools like Nmap, Wireshark etc.
- Wrote scripts and configured firewalls to protect confidential information.
- Did regular backups, linked all Virtual machines
- Plenty experience with Ubuntu, Cent OS, Raspberry pi, Windows 2019 etc.
- Helped colleagues every day with positive attitude and focus.
Education
Diploma - Software Engineering
Camosun College
Victoria, BC08.2025
High School - Information Technology
KES Shroff College
Kandivali, India03.2023
Skills
- Nmap, Wireshark, Python
- HTML, CSS, JS
- Software Development Life Cycle (SDLC)
- System Administration
- Database Management Software
- Firewall Management
- System updates
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Certification
Google Cyber Security, Coursera
Timeline
Customer Service Associate
Walmart
05.2024 - Current
Cybersecurity Student
Camosun College Interurban Campus
01.2024 - 08.2025
Diploma - Software Engineering
Camosun College
High School - Information Technology
KES Shroff College
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