Open To Work
Elycia O'Dell
Healthcare Assistant
Calgary,AB
Summary
Dynamic healthcare and office professional ready to contribute to a strong practice. Diverse background in patient care, diagnostic procedures, and administrative tasks. Known for teamwork, adaptability, and kind patient manner. Skilled in vision testing, dry eye procedures, and patient communication. Reliable and focused, enhancing clinic efficiency and patient satisfaction.
Work Preference
Overview
1
1
Certification
6
6
Years of professional experience
Work History
Optometric Assistant, Dispenser, & Dry Eye Tech
Signal Hill Eye Care
Calgary, AB
05.2022 - 07.2026
- Triaged and scheduled appointments based on patient needs, ensuring efficient use of time and resources
- Managed administrative duties and transactions, including insurance, to support smooth and efficient clinic operations
- Provided compassionate care to patients during testing and other procedures in a kind manner
- Managed patient records using electronic health record systems to maintain accurate documentation and strict adherence to confidentiality protocols
- Conducted preliminary eye examinations and diagnostic tests to support optometrists in clinical assessments.
- Trained new staff on office protocols, enhancing team performance and patient service standards.
- Aided in the selection of eyeglass frames that best suited each patient's face shape, style preferences, and prescription requirements.
Team Member
Freshii
Calgary, AB
05.2021 - 08.2021
- Operated POS system to facilitate quick, seamless transactions
- Provided customer service in a friendly and adaptable manner
- Prepared food items according to Freshii's quality standards and recipes and executed food quality and safety checks to ensure compliance before serving
Volunteer Sales Associate
Alberta Health Services, Rockyview Hospital Red Thread Gift Shop
Calgary, AB
09.2020 - 04.2021
- Maintained well-stocked and organized store to enhance customer accessibility.
- Attended to customers' needs and provided assistance to improve shopping experience.
- Adhered to safety and sanitation standards to safeguard health during COVID-19.
- Processed transactions efficiently using point-of-sale systems.
Warehouse Assistant, General Labourer
Genpack Industries Ltd.
Calgary, AB
01.2020 - 01.2021
- Adhered to operations and safety procedures to maintain a safe work environment
- Utilized machinery for various tasks
- Operated forklifts and pallet jacks to efficiently transport materials across warehouse.
- Implemented safety protocols, reducing workplace accidents and enhancing compliance.
Helper, Cashier in Food Service
Calgary Sports and Entertainment Corp.
Calgary, AB
01.2017 - 01.2020
- Delivered exceptional customer service in a fast-paced environment, ensuring satisfaction and repeat business.
- Collaborated with team members to prepare food items quickly and in accordance with standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Cashier, Barista, Merchandiser
CTC Edibles Café
Calgary, AB
03.2019 - 05.2019
- Designed engaging signage to enhance customer experience
- Processed customer transactions accurately at register with a welcoming attitude
- Prepared high-quality beverages and food to meet customer preferences
Music Teacher
Self-employed
Calgary
11.2019 - 08.2020
- Taught basic music theory and how to apply it, furthering student progress
- Motivated students to practice consistently, fostering their musical growth
- Customized lessons to align with each student's unique needs and learning style, enhancing engagement and understanding
Babysitter, Mother's Helper
Private Homes
Calgary, AB
01.2016 - 01.2020
- Supervised children's activities, ensuring safety and engagement in a nurturing environment.
- Maintained a clean and organized space to ensure the well-being of children under care.
- Entertained, played games, worked on puzzles, and read books to young children.
Education
Certificate - Ophthalmic and Optometric Assisting
Southern Alberta Institute of Technology (SAIT)
Calgary, AB04-2022
High School Diploma -
Central Memorial High School
Calgary06-2020
Skills
- Optometric equipment operation
- Visual field testing
- Diagnostic imaging and tests
- Preliminary eye assessments
- Appointment scheduling and coordination
- Insurance and AHC billing
- Optical dispensing
- Office administration
- Customer service
- Patient education
- Teamwork and collaboration
Accomplishments
- Facilitated the onboarding, procedural training, and supervision of several new staff members and practicum students.
- Recognized for outstanding dedication to patient care and education while providing treatments.
Certification
- First Aid & CPR Level B — Canadian Red Cross (Sept 2020)
- Freedom of Information and Protection of Privacy (FOIP) — Service Alberta (Oct 2021)
- ProServe — Alberta Gaming, Liquor, and Cannabis (AGLC) (Dec 2020)
- Food Safety Basics — Alberta Health Services (AHS) (Feb 2018)
LANGUAGES
English (native)
Spanish (beginner)
EXTRACURRICULAR ACTIVITIES
- Yearbook Committee — communicated clearly to create a creative theme and layout
- Grad Committee — organized fundraisers, designed merchandise, cooperated with peers
- Chamber Orchestra — section leader for two years, practiced regularly, performed on stage
- CMMPA Fundraiser — ran bottle drives and events, handled advertising and swag design
- Christian Ministry — taught and fostered relationships within the community
Interests
- Passionate about music in all forms, listening, singing, and playing musical instruments
- Exploring various forms of art and crafts, such as graphic design, sewing, and cross-stitch, to nurture creativity and personal growth
- Enjoying baking and pastry-making, experimenting with recipes and sharing with others
- Keen interest in psychology, biology, and their application to physical and mental wellness
AWARDS & HONORS
- Honour Roll - Central Memorial High School (2018, 2019, 2020) Outstanding achievement with an overall average above 80%
- Certificate of Appreciation - Central Memorial Music Parents Association (2019) For contributing generously to the CMMPA's fundraising work
- Excellence in Strings Award - Central Memorial High School (2019) Recognized for the greatest growth and leadership in the strings program
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Optometric Assistant, Dispenser, & Dry Eye Tech
Signal Hill Eye Care
05.2022 - 07.2026
Team Member
Freshii
05.2021 - 08.2021
Volunteer Sales Associate
Alberta Health Services, Rockyview Hospital Red Thread Gift Shop
09.2020 - 04.2021
Warehouse Assistant, General Labourer
Genpack Industries Ltd.
01.2020 - 01.2021
Music Teacher
Self-employed
11.2019 - 08.2020
Cashier, Barista, Merchandiser
CTC Edibles Café
03.2019 - 05.2019
Helper, Cashier in Food Service
Calgary Sports and Entertainment Corp.
01.2017 - 01.2020
Babysitter, Mother's Helper
Private Homes
01.2016 - 01.2020
Certificate - Ophthalmic and Optometric Assisting
Southern Alberta Institute of Technology (SAIT)
High School Diploma -
Central Memorial High School