Elyah Bettger
Summary
Dedicated and dynamic, with a proven track record at Tim's Fish & Chips for maintaining high service standards in fast-paced environments. Excelling in customer service and team collaboration, I effectively managed high-pressure situations and ensured cleanliness, contributing to enhanced guest experiences. Skilled in cash handling and fostering positive customer interactions, I consistently met and exceeded performance expectations.
Overview
6
6
years of professional experience
Work History
Waitress
Tim's Fish & Chips
05.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Proved successful working within tight deadlines and a fast-paced environment.
Volunteer
Creston Museum
02.2023 - 06.2023
- Contributed to exhibit installation tasks, ensuring timely completion and adherence to curatorial guidelines.
- Assisted in preserving artifacts by carefully cataloging and maintaining proper storage conditions.
- Helped maintain accurate inventory records for gift shop merchandise leading to better stock management.
Crew Member
McDonald's
12.2022 - 01.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Volunteer
Betco Renovations
06.2019 - 08.2022
- Collected and hauled away trash, broken furniture and other debris.
- Promoted a safe work environment by properly disposing of hazardous materials according to established guidelines.
- Demonstrated attention to detail while inspecting work areas for potential hazards or additional cleaning needs.
Education
No Degree - University General Studies Program
College of The Rockies
Creston, BC05-2025
High School Diploma -
Kootenay River Secondary School
Creston, BC01-2024
Skills
- Customer service
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Cash handling
- Safe food handling
- Handling complaints
- Menu recommendations
- Food running
- Memory retention
- Table setting
Languages
English
Native or Bilingual
Timeline
Waitress
Tim's Fish & Chips
05.2023 - Current
Volunteer
Creston Museum
02.2023 - 06.2023
Crew Member
McDonald's
12.2022 - 01.2023
Volunteer
Betco Renovations
06.2019 - 08.2022
No Degree - University General Studies Program
College of The Rockies
High School Diploma -
Kootenay River Secondary School
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