Elsie Nordby
Edmonton,Alberta
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Sales Associate
Winners
03.2022 - 09.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Second Assistant Manager
McDonald's Restaurant
04.2015 - 09.2021
- Improved store efficiency by streamlining processes and implementing organizational systems.
- Enhanced customer satisfaction by ensuring prompt attention and addressing concerns promptly.
- Assisted in achieving sales targets through effective upselling techniques and product knowledge.
- Maintained a clean and orderly store environment, contributing to an enjoyable shopping experience for customers.
- Handled cash transactions accurately, ensuring proper accounting procedures were followed at all times.
- Assisted in staff training and development, improving overall team performance and customer service skills.
- Helped manage inventory levels by conducting regular audits and placing orders as needed.
- Resolved customer complaints professionally, maintaining strong relationships with clients and fostering loyalty.
- Managed employee schedules, ensuring adequate coverage during busy periods without compromising on quality of service.
- Conducted regular safety checks of the store premises, ensuring compliance with health and safety regulations at all times.
Education
Certificate - Dental Office Assistant
NorQuest College
Edmonton, AB04.2023
Skills
- Scheduling
- Guest Relations
- Payment Processing
- Promotional Support
- Inventory Control
Languages
English
Native or Bilingual
Timeline
Sales Associate
Winners
03.2022 - 09.2022
Second Assistant Manager
McDonald's Restaurant
04.2015 - 09.2021
Certificate - Dental Office Assistant
NorQuest College
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