Ellie Venditti
Orillia, ON,ON
Summary
Strong interpersonal skills and willingness to learn and develop in customer-focused environment. Ability to quickly understand and apply new concepts. Developed key customer service skills in fast-paced retail setting. Personable and reliable with strong commitment to providing excellent customer service.
Overview
24
24
years of professional experience
Work History
Sr. Consultant, Business Continuity Governance
CIBC
Toronto, ON
10.2000 - Current
- Support governance initiatives by analyzing critical business functions, dependencies, and recovery strategies to mitigate operational disruptions.
- Collaborates with stakeholders to enhance resilience through risk assessments, continuity planning, and testing exercises.
- Conduct reviews and assessments of business interruption risks, ensuring alignment with business continuity planning (BCP) policies and regulatory requirements.
Sr. Manager, Business Continuity Operations
CIBC
Toronto
10.2024 - Current
- Managed a team of 8 Consultants, overseeing business continuity operations.
- Managed system administration and maintenance for business continuity platforms, ensuring functionality and user support.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Enhanced team performance with regular coaching sessions, focusing on individual strengths and areas for improvement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Diploma - Legal Assistant
Centennial College of Applied Arts And Technology
Scarborough, ONSkills
- Business continuity planning (BCP)
- Governance and compliance oversight
- Testing and exercise coordination
- Call center operations management
- Performance monitoring and improvement
- Coaching, training, and staff development
- SharePoint Administration
- Office 365
Timeline
Sr. Manager, Business Continuity Operations
CIBC
10.2024 - Current
Sr. Consultant, Business Continuity Governance
CIBC
10.2000 - Current
Diploma - Legal Assistant
Centennial College of Applied Arts And Technology