RIAZ OUMARALLY
Milton,ON
Summary
Driving Consistency, Cultivating Resilience, Ensuring Compliance
I lead in: Building strong, collaborative teams to foster a culture of risk awareness and proactive management. By leveraging extensive expertise in technology risk management, I ensure that all initiatives align with our strategic goals and risk tolerance.
I approach: Technology risk management with a structured and analytical mindset, emphasizing continuous improvement through Lean Six Sigma principles. This approach ensures robust risk assessment, effective remediation, and compliance with enterprise policies and standards.
My vision for this role is: To enhance Canada Life’s technology risk posture by implementing comprehensive risk management strategies, driving consistency across the organization, and supporting innovation while safeguarding against potential threats.
Overview
13
13
years of professional experience
Work History
Business Continuity Manager
RBC Royal Bank Of Canada
2023.03 - Current
- Contributed to the evolution of RBC’s technology risk management strategy and operating model.
- Mentored junior team members in the field of business continuity management, contributing to the development of a highly skilled workforce.
- Improved company''s overall preparedness by developing and implementing comprehensive business continuity plans.
- Strengthened relationships with key stakeholders through effective communication of business continuity strategies and objectives.
- Facilitated tabletop exercises and simulations to test the effectiveness of business continuity plans, identifying gaps and opportunities for improvement.
- Enhanced operational resilience by conducting thorough risk assessments and identifying potential vulnerabilities.
- stablished and maintained technology risk management governance, risk & controls framework, and risk management processes.
- Provided subject matter expertise in information security, IT operations, IT resiliency, and technology delivery.
- Supported risk assessment activities and managed Issue Register documentation and reporting.
- Tracked, obtained updates, and consolidated remediation progress on self-identified technology issues and audit findings.
- Supported annual Business Continuity Planning (BCP) and Business Impact Analysis (BIA) activities.
- Assisted in monitoring compliance with policies and standards across the organization.
- Reviewed and challenged exceptions and risk acceptances, ensuring alignment with enterprise policies.
- Prepared business unit/portfolio-based reports and metrics (KRIs, KPIs) to highlight risks and impacts for management and executive reporting.
- Provided guidance in designing, implementing, and monitoring controls to reduce technology operational risks.
- Built strong rapport with business teams, fostering consensus and advocating for strengthened technology risk posture.
Senior Business Operations Manager
BLOUMAR TRUST LTD.
2014.01 - 2022.11
- Conducted Business Impact Analysis (BIA) to identify improvement areas and develop sustainable solutions.
Implemented procedures to mitigate tenant turnover through extensive background checks and alignment with the company's brand. - Implemented innovative solutions to improve operational performance and reduce costs across the organization.
- Maintained Preventative Maintenance (PM) plans ensuring compliance with regulatory bodies.
- Fostered strong relationships with contractors, governing bodies, and stakeholders for timely emergency resolutions.
- Developed sustainability strategies, reinvesting profits into essential businesses for tenant longevity.
- Increased tenancy rate from 53% to over 90% by applying Lean Six Sigma practices and reducing turnover.
- Ensured no tenant exceeded 10% of total revenue by renovating spaces and setting feasibility parameters for new acquisitions.
- Aligned hard and soft systems to enhance client satisfaction.
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Collaborated with executives to develop and execute strategic business plans.
- Designed training programs for employees that resulted in increased skills proficiency and higher workplace morale.
- Established quality customer relationships through consistent delivery on commitments.
Raw Materials Manager
S.M. Jaleel & Co. Ltd.
2011.01 - 2013.12
- Engaged, Trained and Fostered very strong relationships between department heads in order to strengthen communication and mitigate risks of under production
- Enhanced communication between Production, Raw Materials, Purchasing and Export by coordinating frequent meetings to discuss and implement solutions quickly
- Prepared Inventory reports and proposals to balance supply and demand and mitigate risks of Raw Materials expiring
- Optimized operational cost by identifying inefficiencies, developing and implementing training with proper change management procedures for the end of each shift to ensure smooth and sustainable continuity
- Identified poor warehousing practices and designed optimal layouts geared toward a leaner inventory management system that focused on movement and visibility
- Reviewed space capacity reports daily to ensure there was enough space allocated for incoming Finished Goods throughout three (3) warehouses on compound and three (3) warehouses off compound.
Education
Ontario Colleges Advanced Diploma - Construction Engineering Technology & Management
George Brown College
Post Graduate Program in Lean Six Sigma (PGLSS) -
University of Massachusetts, Amherst (UMASS), Isenberg School of Management
Certified Business Continuity Professional (CBCP)
Business Continuity Institute (BCI)
United States 10.2024
Skills
- Technology Risk Management
- IT Resiliency
- Business Continuity Planning (BCP)
- Business Impact Analysis (BIA)
- Risk Assessment and Remediation
- Compliance and Policy Enforcement
- Metrics Reporting (KRIs, KPIs)
- Crisis Management
- Incident Management
- Strong Business Writing and Communication
- Data Analysis (Quantitative and Qualitative)
- Project Management
Accomplishments
Received nomination for writing and developing end-to-end training program for newly onboarded Business Continuity Managers at RBC.
Volunteering
- 2nd Vice President for Naparima Alumni of Canada (NAAC) and Chair of Program & Strategy committee. This is a non-profit organization geared toward helping children throughout the Caribbean with school supplies, equipment, hot lunch and transportation through fund raising initiatives executed in Canada.
- OB Limers Soccer Club - Coordinate all matches, practices, events and trainings for this club.
Timeline
Business Continuity Manager
RBC Royal Bank Of Canada
2023.03 - Current
Senior Business Operations Manager
BLOUMAR TRUST LTD.
2014.01 - 2022.11
Raw Materials Manager
S.M. Jaleel & Co. Ltd.
2011.01 - 2013.12
Ontario Colleges Advanced Diploma - Construction Engineering Technology & Management
George Brown College
Post Graduate Program in Lean Six Sigma (PGLSS) -
University of Massachusetts, Amherst (UMASS), Isenberg School of Management
Certified Business Continuity Professional (CBCP)
Business Continuity Institute (BCI)