Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ellie MacCarthy

Aldergrove

Summary

hardworking and determined worker. ready to put 100% into my job and always put customers first. highly organized and committed to creating a welcoming atmosphere for guests.

Overview

4
4
years of professional experience

Work History

Hostess

White Spot
03.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.

Baby Sitting

Family Friend Parents
09.2019 - 01.2021
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Assisted children with homework assignments and special projects across different subjects.

Education

High School Diploma -

DW Poppy Secondary
Langley, BC
06.2024

Skills

  • Server Support
  • Dining Room Management
  • Dining Area Maintenance
  • Food Running
  • Customer Service
  • Guest Engagement
  • Exceptional Customer Service
  • Team Collaboration
  • Time Management
  • Organizational Skills
  • Relationship Building

Languages

English

Timeline

Hostess

White Spot
03.2023 - Current

Baby Sitting

Family Friend Parents
09.2019 - 01.2021

High School Diploma -

DW Poppy Secondary

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Ellie MacCarthy