ELLIANA ROMERO
Vancouver
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Assistant
World Dance Academy
01.2020 - 01.2024
- Assist the payroll manager with open and closing procedures
- Trained new hires and set them up for success by helping them familiarize with the offerings
- Meeting sales: staff communications, providing new strategies on sales
- Marketing run social media designer and copywriter
Customer Service
BBW Int. & Drake International
09.2017 - 01.2024
- Inventory counter in a warehouse
- Concession stands, cash register and inventory control
- Directional host, greeted incoming and departed guests warmly
Store Supervisor
Merchant of Dream Costume Store
08.2018 - 01.2019
- Responsible for maintaining the operations of the store
- Inventory stock control, restock items
- Cashier, open-closing procedures
- Seasonal
Commercial Executive
Molymex, S.A de C.V.
07.2010 - 08.2017
- Managed commercial projects via SAP with the IT department in South America
- Collected, provided and monitored shipping documents to customs agents and customers
- Participated in internal and external audits, and in the quality management area
- Logistic support
- Commercial budget and control of it
- Controlled receivable and payable accounts of importation and exportation
- Supervised and trained new employees within the department
Administrative and Customs Assistant
American Precision Assemblers
07.2008 - 01.2009
- Controlled and supplied local plant products, such as pallets, boxes, labels etc
- Importation management of components from USA
- Created worksheets to register new components and assemblies to import and export
- Take special calls from the main office in the US and other front desk duties
Education
Bachelor’s Degree - International Business Management
Ascenda, School of Management
Vancouver, BC01.2024
Diploma - International Business Management & Marketing
LCC ISS Language & Career College
Vancouver, BC01.2021
Diploma - Customer Service Coop
Greystone College
Vancouver, BC01.2018
Bachelor’s Degree - International Trade
UES University
01.2007
Skills
- SAP ERP System
- A24 Customs Inventory System
- Mindbody System
- Constant Contact
- JD Edwards system
- Customer service
- Office management
- Information confidentiality
- Documentation and reporting
- Process improvements
- Conflict management
- Logistics coordination
- Customer Service-oriented
Certification
- Associated Member CIM (Chartered Managers Canada)
- FITT | CITP Candidate
Accomplishments
- Provided successful support to the International Commercial Workshop Molymex; gained two new contracts with multinational companies in2016, which increased the budget revenue for the following six years.
- Managed one commercial projects via SAP with the IT department in South America, innovating new processes and optimizing and speeding up the monthly close for the Mexico team and other subsidiaries.
Awards
Leadership award at Ascenda School for demonstrating commitment to the community in2023., Two Innovation awards in Greystone College for sharing innovative and valuable ideas in the classroom in2017., Employee of the year in Molymex for excellent performance during2016 and2017.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Administrative Assistant
World Dance Academy
01.2020 - 01.2024
Store Supervisor
Merchant of Dream Costume Store
08.2018 - 01.2019
Customer Service
BBW Int. & Drake International
09.2017 - 01.2024
Commercial Executive
Molymex, S.A de C.V.
07.2010 - 08.2017
Administrative and Customs Assistant
American Precision Assemblers
07.2008 - 01.2009
Diploma - International Business Management & Marketing
LCC ISS Language & Career College
Diploma - Customer Service Coop
Greystone College
Bachelor’s Degree - International Trade
UES University
- Associated Member CIM (Chartered Managers Canada)
- FITT | CITP Candidate
Bachelor’s Degree - International Business Management
Ascenda, School of Management
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