Ella Francis
Brampton,ON
Summary
Enthusiastic and highly adaptable, I am passionate about delivering exceptional customer service and crafting high-quality beverages as a barista. With strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment, I thrive in providing a welcoming experience for every customer. My commitment to teamwork, multitasking, and maintaining a positive attitude helps me contribute to a welcoming experience for every customer.
Overview
3
3
years of professional experience
Work History
Barista
Andy Choa
05.2023 - 08.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
McDonalds- Employee
Andrew Smith
12.2021 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Arts -
Toronto Metropolitan University
Toronto, ON04.2028
High School Diploma -
Richview Collegiate Institute
Etobicoke, ON06.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Team Leadership
- Adaptive and creative
- Exceptional customer service
- Cleanliness
Timeline
Barista
Andy Choa
05.2023 - 08.2024
McDonalds- Employee
Andrew Smith
12.2021 - 10.2023
Bachelor of Arts -
Toronto Metropolitan University
High School Diploma -
Richview Collegiate Institute
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