ELIZABETH KELECHI CHUKU
Concord,ONTARIO
Summary
Dedicated and detail-oriented professional with a degree in health studies, specialized in heal informatics and statistics. Proficient in collecting, analyzing, and visualizing healthcare data to drive informed decision-making and improve patient outcomes. Strong background in statistical analysis, predictive modeling, and data visualization techniques. Committed to maintaining data security and privacy while adhering to regulatory requirements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Advisor
Royal Bank of Canada
01.2024 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Explained account information to customers in detail as needed.
- Processed wire transfers for customers both domestically and internationally..
- Maintained confidentiality of all customer records and information according to company policies.
Data Analyst, Health Informatics (contract)
Toronto Grace Health care
05.2023 - 09.2023
- Collected and cleaned healthcare data from multiple sources, including electronic health records (EHRs) and medical claims, ensuring data quality and integrity.
- Created data visualizations such as charts, graphs, and dashboards to present analytical findings in a clear and understandable manner for healthcare professionals and policymakers.
- Monitored key performance indicators (KPIs) related to patient satisfaction, clinical outcomes, and operational efficiency, providing regular reports to stakeholders.
Insurance Sales Agent
Optima Communications (Contracted by Scotiabank)
04.2022 - 05.2023
- Contributed to company's success in top customer service categories, such as communication, listening, problem-solving, and politeness
- Played a role in giving high level financial solutions from range of available types of insurance and credit card banking solutions
- Negotiated contracts and terms of sale with potential customers.
- Sold auto, home, credit card, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Calculated premiums and established payment methods for sales.
Sales Associate
RUDSAK
10.2019 - 11.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Surfaced new revenue opportunities and increased total sales by 22%
- Stocked merchandise, clearly labeling items, and arranging according to size or color..
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Escalated non- standard or high-risk activities as necessary
- Supported and participated in process improvement opportunities.
Volunteer-Emergency Department
Joseph Brant hospital
06.2021 - 09.2021
- Provided client services by assisting visitors with general patient information via a computer database
- Communicate with Emergency Department staff on specific resources for floor operation
- Organize transport of specimen to the lab to aid medical diagnosis
Education
Bachelor of Health Studies
York University
Toronto, ON06.2023
Skills
- Excellent attention to detail and ability to evaluate data and make recommendations
- Understanding of time management and task prioritising
- Ability to multitask effectively
- Expert PC knowledge and digital literacy across a broad range of devices with the ability to type more than 50wpm
- Special Qualifications: Proficiency in MS Office Tools – MS Outlook, Excel, MS Word, Adobe Pro, SQL, SPSS
- Healthcare Data Analysis, visualization cleaning and processing
- Data Security and Privacy Compliance
- Personnel records maintenance
- Medical Terminology
Accomplishments
Duke of Edinburgh Bronze Level Award
OSSD-ONTARIO SCHOLAR
Certification
- Medical Terminology Certificate
- Basics of medical billing and coding
- Health Emergency Readiness for Response Operations
- CPR AED FIRST AID
Timeline
Client Advisor
Royal Bank of Canada
01.2024 - Current
Data Analyst, Health Informatics (contract)
Toronto Grace Health care
05.2023 - 09.2023
Insurance Sales Agent
Optima Communications (Contracted by Scotiabank)
04.2022 - 05.2023
Volunteer-Emergency Department
Joseph Brant hospital
06.2021 - 09.2021
Sales Associate
RUDSAK
10.2019 - 11.2022
Bachelor of Health Studies
York University
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