Elizabeth Valencia
Edmonton ,Canada
Summary
Dynamic and adaptable professional with strong problem-solving, teamwork, and communication skills. Proficient in both Spanish and English, offering excellent language capabilities. Demonstrates critical thinking and leadership abilities, complemented by effective organisation and time management. Committed to leveraging these skills in a collaborative environment to drive success and innovation.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work history
Assistant manager
NEXT GEN XL. Accountant - Aman Preet
Surrey, British Columbia
01.2023 - 01.2025
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Provided support to manager during audits, ensuring accurate reports.
- Fostered a positive work environment through effective leadership and team-building activities.
Early childhood educator assistant
Marie Emmanuel Academy
Montreal , Canada
08.2021 - 06.2022
- Facilitated outdoor playtime to encourage physical activity and socialisation amongst peers.
- Helped children with personal hygiene needs and taught young children to independently complete care tasks.
- Collaborated with parents for better understanding of each child's needs.
- Engaged children in stimulating learning-based activities and games.
Assistant social worker
NAMI CALIFORNIA
LOS ANGELES CA
06.2015 - 04.2019
- Served as a liaison between clients and services providers; smoothed communication barriers.
- Collaborated with multidisciplinary teams to ensure comprehensive client care.
- Devised effective care plans for improved wellbeing of service users.
- Assisted senior social workers in complex case management, facilitating timely resolution.
- Documented case files meticulously, aiding in accurate record-keeping for future reference.
- Implemented interventions under supervision, preventing escalation of issues.
- Mitigated crisis situations using de-escalation techniques effectively; ensured client tranquillity during distressing times.
Personal assistant
Atlas LV
Los Angeles , United States of America
02.2012 - 05.2015
- Took minutes during meetings with accuracy and precision, facilitated follow-up actions efficiently.
- Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
- Maximised team productivity by maintaining adequate levels of office supplies.
- Processed incoming and outgoing parcels and correspondence for staff.
Retail Cashier
Sams Club Store
Los Angeles , United States
03.2006 - 11.2010
- Facilitated fast and accurate scanning of products, improving transaction speed.
- Accurately counted change back to customers after transactions.
- Helped customers to pack away shopping for improved customer experience.
- Counted change correctly and issued customer receipts.
- Helped maintain shop floor presentation standards by restocking shelves when needed.
- Managed returns and exchanges to ensure customer satisfaction.
Education
Diploma - SOCIAL WORKER ASSISTANT
West LA College
Los Angeles /2014 - /2016
High School Diploma - High School
High School Emiliano Zapata Salazar 24 Mixta
Mexico 08.2000 - 08.2004
Skills
- Problem-solving
- Teamwork
- Communication (oral and written)
- Adaptability
- Critical thinking
- Leadership
- Organization
- Time management
- Basic Computer skills
Languages
Spanish
Native
English
Advanced
Timeline
Assistant manager
NEXT GEN XL. Accountant - Aman Preet
01.2023 - 01.2025
Early childhood educator assistant
Marie Emmanuel Academy
08.2021 - 06.2022
Assistant social worker
NAMI CALIFORNIA
06.2015 - 04.2019
Personal assistant
Atlas LV
02.2012 - 05.2015
Retail Cashier
Sams Club Store
03.2006 - 11.2010
High School Diploma - High School
High School Emiliano Zapata Salazar 24 Mixta
08.2000 - 08.2004
Diploma - SOCIAL WORKER ASSISTANT
West LA College
/2014 - /2016